Bar / Waiting Staff

As a front of house team member you are responsible for providing Members & Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

Please note this role will include working evenings and weekends and requires you to be over the age of 18

What will I be doing?

As front of house you will be responsible for providing Members & Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations


• Ensure all tables receive their drinks and food as requested


• Maintain the cleanliness of all equipment used during shifts


• Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times


• Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents


• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training, and motivational techniques
  
  As a front of house team member, serving with Nairn Dunbar Golf Club is always working on behalf of our Members & Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


• Customer Service experience


• A warm personality, attentive and smartly presentable


• Ability to listen and respond to Members & Guests needs


• Excellent interpersonal and communication skills


• Accountable and resilient


• Committed to delivering high levels of customer service


• Ability to work under pressure


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role


• Passion for delivering exceptional levels of Member & Guest service
  
  Pulled from the full job description


• Employee discount


• On-site parking