Bookings Administrator

Due to the restructuring of our bookings operation, we require an additional Bookings Administrator to work within our Sales & Marketing Team. The successful candidate will provide additional support in managing golf tee times and dealing with all bookings and related enquiries. This is a fantastic opportunity for a dynamic, hard-working and enthusiastic individual who has experience in a similar role and would like to take on a new challenge to develop their career within an award-winning golf club.,

• As Bookings Administrator the successful candidate will assist the team in managing the golf tee bookings for all 3 courses.


• Administering golf tee time bookings enquiries via telephone, emails and online.


• Ensuring that tee time bookings are recorded accurately on the BRS database.


• Processing payments and recording against bookings on the bookings system.


• Working with the team to ensure all booking deposits and final payments are received in a timely manner.


• Provide reports, as required, in relation to tee time bookings and availability.


• Undertake data management duties such as data input, database management, file management and record keeping.


• Perform all administrative duties relating to bookings and reservations.


• Liaising with relevant departments to ensure delivery of catering and golf services for Members and visitors.


• Attending golfing and tourism events to promote the Club and build relationships with tour operators.


• Any other duties as directed by the Golf Sales Manager.
  
  Proven experience in a bookings/reservations/office administration role is essential.


• Experience of using the BRS Golf database would be desirable.


• Strong communication and interpersonal skills with an excellent telephone manner.


• The ability to resolve queries in a proactive, practical and positive manner.


• Excellent IT skills, including working knowledge of Microsoft Word, Excel and other Office based applications.


• Exceptional attention to detail.


• The ability to work under pressure and manage competing priorities with minimum supervision.


• Experience of cash handling, processing credit card payments and recording daily banking transactions.


• Ability to work effectively as part of a team.


• Knowledge of golf is desirable.
  
  Golf has been played over the links at Gullane for more than 350 years. We offer a varied range of golfing experiences for Members and visitors alike, combining a major role in the history of golf in Scotland, great golfing conditions, and a truly spectacular environment.


The Club is home to over 1700 Members, who enjoy the benefits of playing on three fantastic courses, including our championship No1 course which was a previous host venue for the ASI Scottish Open and Ladies Scottish Open.

Up to £26,506 a year - Permanent, Part-time, Pulled from the full job description

• Company pension


• Cycle to work scheme


• Discounted or free food


• Health & wellbeing programme


• Life insurance


• On-site parking