Business Manager

Purpose of the job:

The primary role of the Business Manager (BM) is to successfully manage the day-to-day functions of MACC Business Park and support the volunteer board of directors in securing new customers and ensuring the safe, effective, and profitable operation of the property and utility assets under management

Relationships:

Reporting to:

MACC DL Chairperson.

Responsible for: All staff, visitors, new customers, tenants, consultants, and contractors.

Working with: MACC DL Directors, the Assistant Manager, all other office, security and maintenance personnel, various short- and long-term contractors, on site tenants, consultancies, funders, and public sector organisations.

Main Duties:

The post holder is the senior most employee reporting directly to the MACC DL board of directors. The successful candidate will be responsible for:

Successful financial management of the organisation including business planning, banking, and budget management.

Leading with day-to-day management of MACC group employees to ensure tasks are carried out safely and effectively.

Dealing with all staff management matters.

Day to day Health and Safety implementation for staff, visitors, and contractors.

Health and Safety policy and risk assessment development.

Working to secure new and resecure existing tenants to the business park.

Negotiation of all leases and contracts.

Providing property and service prices for potential customers. 

Developing and managing fair tendering for all works in line with MACC policies.

Management of long term and short-term contractors.

Implementation of planned maintenance regime across a diverse and complex estate. Management of reactive maintenance issues in and out of working hours. Customer management.

Stakeholder management.

Leading with the marketing of business assets or activities.

Report writing and presentation. Any other task that may from time to time be requested by the MACCDL Chairperson

Person Specification:

Qualifications and education requirements

It is desirable that candidates are degree educated in a relevant subject but suitable experience in a similar role will also be acceptable.

Essential Skills and Experience

A positive and can-do attitude.

Excellent problem-solving skills.

Willingness to learn and develop new skills in post and take on additional responsibilities.

Strong organisational skills.

Previous revenue and capital budgeting experience.

Excellent verbal and written communication skills

Contract preparation and delivery.

Strong IT skills (mainly Microsoft).

The candidate must have a UK driving license and access to their own vehicle.

Desirable skills and experience

Understanding or experience of property and utility management.

Leadership skills.

Experience of not-for-profit governance

Experience in dealing with boards of directors.

Experience or skills in project development and management.

Experience with high voltage electrical equipment.

Experience of managing private water and sewage treatment systems. Demonstratable financial management experience.

Experience with Xero.

Experience of negotiation and budget management planning.

Able to build relationships with a wide range of stakeholders.

Marketing and social media account management.

Discretion and confidentiality are always required all, and you will be asked to agree to non-disclosure agreements from time to time.

Physical Requirements of the Role:

The successful candidate will be expected to be able to sit and stand for long periods, have to undertake building and infrastructure surveys occasionally at height with ladders, scaffolding or cherry picker. There is also a requirement to work outdoors for long periods of time and check on remote infrastructure high in the hills, so a good level of fitness is required for this role.  

Job Status

The post is offered on a full-time basis 39 hour per week excluding lunch breaks and the successful candidate is expected to work primarily from the MACC HQ office. This post is not suitable for full or part time working from home although occasional home working is permitted when suitable to do so. MACCDL operates a flexi-time system and alternative start/finish arrangements can be considered if the successful candidate requires them. The post is provisional for 6 months based on successful completion of a probationary period.