Business Support Administrator

Blue Arrow Edinburgh are currently recruiting for a Business Support Administrator to join our prestigious city centre client on a permanent basis. The role is predominantly a Front of House role, being the first point of contact for visitors into the office both in person and by telephone. If you are an experienced Receptionist, with a strong background in administration then this is the role for you.

Main Duties:

• First point of contact for clients calling into the main office number
• Managing meeting rooms and facilities
• Arranging catering requirements for meetings held in the office
• Setting up meetings, both in persona and virtual, liaising with internal and external stakeholders to answer queries
• Processing payments over the phone and in person and creating the credit slips, updating the cash room with daily returns and end of day banking slips
• Management of stationery, ordering replacements where applicable
• Providing the highest standard of customer service when greeting clients into the business, and notifying staff of their arrival
• Collection, sorting and franking of mail as well as DX drop off, scanning mail on to the system
• Arranging couriers, booking taxis and kitchen maintenance in the building
• Dealing with suppliers and building maintenance
• General day to day duties of running a busy corporate office

Skills/experience:

• Previous experience working in a Reception/Front of house role is essential
• Strong administration skills
• Strong working knowledge of MS Excel
• Ability to pick up and work with new IT systems and programmes
• Able to work as part of a team
• Positive and friendly demeanour when dealing with both internal and external stakeholders
• First class customer service skills, both in person and over the phone
• Portray a professional manner at all times
• Positive and proactive manner
• Ability to multitask prioritising workload with great attention to detail as well as being highly organised
• Calm under pressure

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.