Call Centre Executive

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Executive. As a Call Center Executive, you will be responsible for providing exceptional customer service and support to our clients., Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Up sell products or services when appropriate
- Enter customer data into the system accurately and efficiently
- Resolve customer complaints or issues promptly and effectively
- Maintain a high level of knowledge about company products, services, and policies

Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Ability to analyse customer needs and provide appropriate solutions
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Ability to work well in a team environment

From £24,967.70 a year - Full-time