Casual Guest Service Agent - Night Porter
Pentahotel
Casual Guest Service Agent - Night Porter
£25709
Pentahotel, Fortrose, Highland
- Full time
- Temporary
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: a1e8062163604b0983525f4cfab5ac20
Full Job Description
regarded Front of House team as Guest Service Agents Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal.
Whether it's the hotel's retro and relaxed ambience the casually dressed professional staff team or the console games being played in the lounge; this
is a fun place to work and a fabulous place for guests to enjoy.
The ideal candidate will have exceptional people skills and enjoy working with a busy and
passionate staff across all the front of house aspect of the business. You will be well presented eager to exceed customer expectations and be able to deliver a warm and welcoming approach.
You will ideally have experience within a similar role or have worked in customer service.
Key responsibilities
- Checking guests in and out of the hotel
- Dealing with guest enquiries
- Taking payments
- Liaising with the appropriate departments to maintain a high quality service for our
customers - Knowledge of OPERA
- Serving food and drinks to our guests
Attributes
- A warm confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised methodical and fun
- Ability to keep calm under pressure
- class=js-match-insights-provider-ymm9h5 eu4oa1w0>class=js-match-insights-provider-1q88txe e1xnxm2i0>ecydgvn0>£12.36 an hourclass=js-match-insights-provider-tvvxwd ecydgvn1>
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Pay
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This is how we work together
- A competitive salary
- An international working environment where you get to know other cultures
- An additional day off for your birthday
- Free 2 night stay each year in any Penta hotel
- Casual dress code
- Night shift
If this sounds like you please get in touch. Your future with Penta Hotels begins here.
Job Type: Zero hours contract
Pay: £12.36 per hour
Schedule:
Work Location: In person