CE Technical Architect

The Dynamics Power Platforms CE Technical Architect is a core team member of KPMG customer delivery of Microsoft Dynamics 365 centered solutions. The Architect will be involved in the business processes and solution design and will be hands on configuring and customizing the implementation of Dynamics Power Platforms solutions leading both onshore and offshore development teams.,

• Contribute to the delivery of high-quality business and software solutions to our clients using knowledge of Dynamics 365 CE functional capabilities working closely with client teams and business stakeholders


• Lead, organise, manage, and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and delivery team(s)


• Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements


• Interface effectively with other members of the delivery team and the solution Architect to ensure that the Power Platforms solution meets client's requirements


• Contribute to the wider CE practice by defining training needs within the team and coaching or mentoring other team members


• Identify business/project risk and mitigate or communicate as necessary


• Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations


• The creation of high quality and sustainable client solutions and project documentation including support for testing activities


• Deliver all consultancy and configuration work according to KPMG project methodology, ensuring that all software applications are implemented successfully according to the project plan: on time and on budget


• Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations


• Delivery of end-user training to clients and colleagues where applicable


• Meet and exceed customer expectations of business knowledge, skills, and behaviour


• Identify business/project risks and mitigate or communicate as necessary



• Communicate progress updates to relevant parties both formally and informally


• Lead practice development activities such as defining and configuring industry specific solutions


• In all activities, ensure timely completion of internal processes and mandatory training


• Work on own initiative and with minimal support if needed


• Promotes the Values of our company


• Always represent KPMG Microsoft Business Solutions in a professional and positive manner.
  
  Extensive experience as a CRM Consultant with largescale implementations, deep and broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365


• Strong understanding of Azure and cloud technologies, .Net development and Power BI.


• Deeper understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.


• Ability to clearly articulate and present ideas and solutions in line with the capabilities of Microsoft Dynamics 365.


• Successfully translate business and customer needs into a great digital customer experience.


• Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons


• Leading and mentoring junior team members


• Willingness to develop knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications to ensure we help deliver best solutions to our clients


• Knowledge of best practices for working with offshore teams


• Microsoft Dynamics CRM Certifications, ideally most current versions are desirable


• Preferably a University graduate with relevant degree within a computing or business discipline


Tech Skills:

• Strong experience in writing .Net code for Dataverse Plugins



• Strong experience in writing Client-Side scripting to support client-side customization of Power Platform


• Experience in the development of supporting technologies such as Azure Functions, Logic Apps & Data Factory


• Experience in complex data migrations between applications and the Dataverse


• Experience in designing and implementing enterprise integrations with the Power Platform and knowledge of integration patterns


• An excellent understanding of the technical principles within the Power Platform


• Extensive knowledge and experience of implementing testing methodologies for code components


• Extensive knowledge and experience of implementing automated unit testing for code components


• Extensive knowledge and experience in performing code reviews


• Knowledge and experience in up-to-date coding trends for development of robust, security conscious solutions


• Excellent knowledge of source control technologies and branching strategies


• Demonstratable knowledge and experience of implementing automated build and release pipelines for continuous integration and delivery (CICD)


• Ability to mentor junior team members on their technical knowledge to increase the competency of the team and quality of delivery


Soft Skills:

• Confident in own ability and demonstrates this to clients and colleagues


• Works independently as well as in a team environment


• Excellent presentation and demonstration skills


• Good, clear communication skills


• Ability to lead work-stream and present to the C-Suite stakeholders


• Ability to manage time and prioritise multiple tasks accordingly


• Thinks clearly and responds calmly when under pressure



• Strong problem-solving capabilities


• Strong client centric approach with emphasis on client satisfaction


• Confidence to reach out to more senior colleagues for guidance


Experience and Background:

• Extensive experience as a CRM Technical Architect with largescale implementations, deep and broad knowledge of technical capabilities of Dynamics 365.


• Must be able to show good knowledge of practices for Dynamics 365Experience in a delivery-orientated IT environment using waterfall and agile methodologies.


• Deep understanding of software development lifecycle, development management,


• Release management, data migrations, cut-over planning, and early live support


• Business process mapping, modelling and documentation knowledge


• Experience of mentoring junior and offshore staff


• Minimum 8 years hands-on proven functional experience in Power Platforms configuration, standard customisation, standard workflows, dashboards, flows, forms, views, and standard reports development


• Proven ability to develop a clear understanding of clients' needs and incorporate them into a solution


• Deep knowledge and understanding of capabilities of D365 CE functional areas in one or more of the following modules:



• Sales Management


• Marketing


• Customer Service Management


• Understanding of additional CE Functional areas


• Field services


• Project services automation



• Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive), including:



• Azure


• PowerBI


• SQL Server


• PowerApps, Logic Apps, Power Automate and Dataverse


• Azure DevOps
  
  KPMG Microsoft Business Solutions a growing Microsoft Dynamics Practice delivering world class solutions in ERP, CRM, and e-Commerce. Our solutions are focused on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 products including (CRM & ERP). Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. They embrace all departments of a company from finance to manufacturing to customer relationship management, HR, and sales, in one single system., This role is an important element of KPMG Microsoft Business Solutions' delivery of Microsoft Dynamics 365 CE projects. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.