Commercial Assistant

Lowther 

Salary:  £24,808 - £26,542 per annum (SCP 15-18)

Contract: Fixed Term until 31/03/2025

Work Group:  Home Based Agile Worker

Work pattern: 35 Hours per week Mon-Fri 

Location: Across the central belt and South 

Do you want to work with a values-driven organisation that makes a difference to people’s lives? Come and join Lowther as a Commercial Assistant.

Lowther is one of Scotland’s leading providers of affordable homes to rent and factoring services. We own and manage over 2,400 high quality homes at full and mid-market rents. We provide factoring services to around 30,000 homeowners across the central belt and the borders region. We also manage a portfolio of over 360 shops and radio base mast installations on behalf of the Group’s Registered Social Landlords. We're there for our customers 24 hours a day, seven days a week keeping homes and buildings safe, clean, and warm - and backcourts and communities looking great. 

We are proud to be part of Wheatley Group, Scotland’s leading housing, property management and care group. Being part of Wheatley allows us to offer our customers opportunities to get training and jobs, be part of Wheatley's modern apprenticeship programme and learn new digital skills to boost career chances. We are the commercial arm of Wheatley with a strong social ethos, gift aiding over £3 Million last year to help change lives for people living in Wheatley Group communities thanks to our Wheatley Foundation.

About the role

The role has a focus on delivering excellent customer service to our tenants and factored homeowners.  Working across both our factoring and residential teams, providing comprehensive administrative support. 

Who are we looking for?

The ideal candidate will have experience in letting or factoring, especially in mixed tenure communities, and have a sound awareness of the Code of Conduct for Property Factors and the Code of Practice for Letting Agents. A relevant qualification or willingness to work towards attaining one is essential.  

We’re looking for people who are motivated, adaptable, a team player and driven to provide outstanding customer service. Excellent IT skills, a willingness to show initiative and go the extra mile for our customers. 

The benefits we offer

As part of Wheatley Group, we offer a sector-leading benefits package.

The successful candidate will receive:

• a rewarding career with a competitive salary;
• access to a contributory pension scheme;
• excellent leave entitlements;
• enhanced maternity, paternity, adoption and shared parental leave;
• contributions towards dental, optical, driving lessons and more; 
• access to staff inclusion networks promoting an inclusive workplace; and
• 24/7 access to our employee assistance programme.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. 

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

Closing date: 29th April 2024 at 5pm

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