Commercial Operations Manager

With the recent announcement of our new Grid Orchestration Software platform (GridOS), enabling decarbonisation and electrification of the energy grid, this is a fantastic opportunity for a dynamic & high performing individual to join the GE Digital Grid Software team and be at the heart of these transformations and at the leading edge of digital products & solutions. The Commercial Manager is responsible for the Inquiry to Order activities, specifically delivering high quality proposals to meet the our customer's requirements, understanding, and mitigating risks and deriving pricing that reflect the full solution value and best positions Grid Software team to secure new business and enable profitable growth. You will be working across the full software suite of products including ADMS, EMS, Smallworld GIS and Grid APM as well as turnkey opportunities across Europe and Africa, In this role, you will be responsible for managing all proposal generation activities, leveraging existing processes to deliver compelling and compliant solutions to the customer base in a timely manner whilst at all times managing and mitigating the commercial and contractual risks to GE. You will drive and lead core teams through influence and collaboration, engaging with Product, Services and Support peer organisations to ensure both the technical and commercial requirements are accurately captured and translated. You will be accountable for functional, business and broad company objectives. As part of your daily activities, you will:

• Own the generation of customer proposals across the Grid Software portfolio including Advanced Distribution Management Systems (ADMS), Energy Management Systems (EMS), Geographic Information Systems (GIS) and Wide Area Management Systems (WAMS)


• Ensure 100% compliance and adherence to all Tendering Policies, such as GE's Policy 5.0, achieving efficient approvals while mitigating the risks to the business.


• Drive solutions that are priced to capture and deliver the full value viewed by the customer and the market, thereby enhancing operating margin.


• Ensure the proposal encompasses all commercial (contractual and pricing) and technical aspects and is delivered to meet customer Tender Due Dates (TDD) while positioning the solution in the most competitive way


• Drive an improved Order to Remittance (OTR) turnover process to the project delivery teams, ensuring proper control of contract flow-down requirements and contractual commitments


• Maintain a complete record of approvals on terms and conditions within the approved GE tools


• conduct and lead negotiations with customers and partners to appropriately resolve contractual and commercial issues in order to secure projects


• Take personal responsibility for quality and accuracy of proposal response related to terms and conditions and commercial risk management, and for winning business with integrity and within the strategies set forth for the opportunity


• Work to implement, improve and drive consistent processes, tools and methodologies
  
  Minimum of 5 years of relevant professional work experience.


• English language essential. Other languages such as German & French highly desirable.


• Experience of reviewing and negotiating contractual terms and conditions.


• High commercial IQ, with good understanding of value pricing, competition dynamics and proposal generation


Desirable Skills and Characteristics


• Bachelor's Degree in Business or Technology field.


• Highly motivated self-starter who is comfortable with remote management / working and can work independently when needed.


• Strong organizational skillset with an ability to manage personal bandwidth, work to deadlines and deliver under pressure.


• Team player who leverages collaborative approach with strong work ethic and commitment to the role


• Can do attitude with desire to learn, succeed and get the job done.


• Experience of LEAN methodologies


• Knowledge of SCADA or Telecom software solutions


• Understanding of Software and licensing solutions.


• Knowledge of the Power Generation, Transmission and Distribution (T&D) industry and customers


• Experience in generating complex systems proposals


• Strong presentation skills



• Excellent communication skills, both written and oral