Contracts Manager - Hotels and Services

Eden Scott is delighted to be working in partnership with a leading Edinburgh based Inbound Tour Operator/DMC with offices across UK&I. They are looking for are looking for Contracts Manager, this person will be a travel professional to join their Scottish team, with a focus on building relationships with hotels and service suppliers, contracting hotels group allocations and placing/negotiating series for their clients, as well as working with the team on ad hoc groups securing the most competitive agreements/space in Scotland and Ireland.

You will be travelling and meeting hoteliers, driving around Scotland and Ireland to strengthen relationships with existing partners, finding new properties and service suppliers to contract, and negotiating best terms for the company.

Responsibilities include:
To build a clear buying strategy for the destinations, setting group allocation objectives and placing strategy for all group series.
To build and maintain a great working relationship with our hotel and service suppliers.
To find space at hotels at the best rates for tour series and facilitating the relationships between the hotels reservations/sales and their team for ad hoc group placing, as well as allocating coach suppliers to the best opportunities, series and ad hoc groups.
To assume responsibility for placing series and confirming details and spaces with the Business development and the sales department, at the budgets and locations required, with ideal terms and conditions.
To keep your hotels and services product knowledge updated via research, site visits and regular placing trips.
To monitor and hold the relationships with coach suppliers, contracting best rates and space for series.
Keep track of cancellation deadlines for Bedbanks, fulfilment of allocations and nesting space contracted, evaluating risks on overbookings with regular discussions also with the GMs and operations managers/supervisors.
To insert all seasonal space in the operations system with great attention to detail, following all procedures and process accordingly to minimise errors.
To create and update yearly quoting rates by location and category, to facilitate no name quotes for the quoting department, highlighting special event periods.
Working through cancellation reports for Bedbanks based on deadlines by contracts signed, using the reports from the operations software.
Ability to work under pressure, different source markets have different requirements, different categories, different meal providers, coach suppliers, keeping a calm levelheaded demeanor.
Working with passion with different teams in the most collaborative way, communication being a key aspect, both in writing and phone.

Key Skills Required:-
The ideal person would already be contracting group space for a similar company or be working in sales or revenue within the hotel sector.
Applying candidates will have:
Experience in travel trade with groups, or in hotel sales functions, understanding of revenue, sales, seasonality, groups business.
Excellent knowledge of Scotland as a destination and its tourism products
Ability to work as part of a team collaboratively and independently.
Confident ability on computers for operations software and research
An understanding of current rates to be expected at hotels, the principles of wash back, hotel revenue, allocations etc.
Knowledge of Tourplan NX a bonus but full training will be given.
Outgoing, friendly personality who loves building relationships with people and enjoys social interaction.
Willing to travel around Scotland and Ireland visiting hotels on planned Business schedules for the year.

This role can be home based with set visits to their Edinburgh office where they promote a flexible office/home working environment.

Salary 30k-40k dependent on experience.

Eden Scott is working exclusively with their client, so to be considered for this opportunity, please submit your CV online and for an informal chat or to receive the full role information pack and job description please call Sally on .