Coordinator

We are looking for a Co-ordinator to work directly with the build manager and provide comprehensive support in managing the day-to-day administrative requirements to ensure they are carried out diligently and accurately.

More specifically;

• End to end responsibility for coordination of customer delivery


• Jeopardy management of job queues and queries


• Daily Interface with Programme Managers, suppliers and attend regular conference calls


• Complete daily / weekly / monthly reports


• Receive and review daily work stack over Internal System. Management of planned start dates and completion dates on the internal system.


• Input and Manage Streetworks Noticing end to end process for Internal Stake holders & Suppliers


• Act as an interface with the Program Managers to provide timely and accurate updates


• Monitor and Update Internal customer systems


• Raise and action from start to finish Streetworks Notices


• Liaise with the field and management daily


• Handling of customer complaints and queries.
  
  Experience of proactive coordination & developing relationships with key stakeholders


• Knowledge of telecommunication or civil engineering desirable


• Able to communicate clearly and consistently


• Experience of NRSWA standards and guidelines


• Customer service training desirable


• Computer literate, MS Office as well as experience managing databases


• Flexibility to undertake works outside core working hours


• Able to work under pressure


• Flexible to accommodate operational needs