Customer Service Administrator

Robertson Group

Customer Service Administrator

Salary Not Specified

Robertson Group, Stirling

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 19 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: a03998e1315443c889578668a90bfb20

Full Job Description

  • Providing high-quality care to our customers and a first class administration service to our customer service team

  • Answering calls politely and professionally

  • Meet our customers' needs

  • Building strong working relationships with the clients and contractors who call us

  • Handling complaints, distributing post, looking after filing, managing meeting room bookings

  • Creating letters, emails, reports and spreadsheets

    You'll need lots of previous administration experience in a similar environment, along with exceptional attention to detail, and a friendly and professional approach to taking calls. Strong communication skills are just as important and you'll be comfortable using MS Office software while also learning to use a range of other IT systems.

    Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We're open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think locally and create homes that work for everyone. Join us and you'll join the UK's largest family-owned construction, infrastructure and support services businesses. And as Customer Service Administrator, you'll be part of a team that's doing incredible things - for ourselves, for the communities we support, and for a truly sustainable future.