Customer Service Advisor

Customer Service Advisor - Livingston

Customer Service Advisor

Are you a dynamic and customer-focused individual looking to join a fantastic team? Look no further! Our client, a leading, well-known player in their field, are seeking a Customer Service Advisor to join their team on a permanent basis. Join them in their mission to provide exceptional service to their valued customers, UK and Europe wide!

What's in it for you?

• Competitive salary range of 23,000 to 25,000 per year
• Full-time, permanent position
• Exciting opportunity in a fast-paced environment
• Work with a supportive and collaborative team
• Free parking on site!

About the Company

Our client is a well-established and trusted employer, known for their unwavering commitment to delivering high-quality services to their diverse client base. With a strong emphasis on teamwork and customer satisfaction, they pride themselves on fostering an inclusive and positive work environment. This is a fully office based role.

Key Responsibilities

• Providing excellent customer service over the phone and via email
• Assisting customers with enquiries, complaints, and requests, ensuring prompt resolution
• Managing and updating customer accounts and records accurately
• Collaborating with other team members to ensure consistent service delivery
• Handling customer escalations professionally and efficiently
• Maintaining up-to-date knowledge of products, services, and company policies

Key Skills & Qualifications

• Proven experience in a customer service role, ideally within a fast-paced environment
• Outstanding communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
• Ability to work under pressure and problem-solve effectively
• Strong attention to detail and organisational skills
• Proficient in using computer systems and customer management databases

Why Join Their Team?

• A company culture that values teamwork, innovation, and personal development
• Opportunity to work for an industry leading company with a diverse and loyal customer base
• Ongoing training and support to enhance your skills and progress in your career
• A friendly and inclusive work environment where everyone's contribution is valued

How to Apply

If you are a passionate and customer-focused individual ready to take the next step in your career, we want to hear from you! Apply now by sending your CV highlighting your relevant experience and why you would be a great fit for this role. Don't miss out on this exciting opportunity, join their talented team today!

Please note that only shortlisted candidates will be contacted. Thank you for your understanding.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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