Customer Service Representative
The Trainline
Customer Service Representative
£24000
The Trainline, Edinburgh
- Full time
- Temporary
- Onsite working
Posted 2 weeks ago, 14 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: fcdcb6c6e81e4f74867d6604d0abc118
Full Job Description
You will play a key role in providing our customers with a fantastic customer experience:
- Answering aftersales and technical support requests via phone and email in French.
- Escalade customer feature requests and potential product bugs.
- You will join a dynamic international team of multilingual customer service representatives
- The job opportunity will be in our office in Edinburgh
Fluent in French and English. - Quick problem-solving capacities to offer live support on time-sensitive customer requests.
- Confident with software navigation: we use a combination of internal software and customer software.
- Desirable: Experience with customer service (facing and/or non-facing)
Salaire : Non spécifié
Télétravail non autorisé
Expérience : < 6 mois
Postuler, Salary: £24K