Delivery Manager Delivery Manager

The Broadcast & Production Metadata systems within BS&A (Business Systems & Applications) play a crucial role in the collection, aggregation, editorialisation & distribution of key metadata at the BBC, including onward publication to external & public platforms.

The team are responsible for a number of products in the BBC metadata chain, which help support key workflows for iPlayer, bbc.co.uk, File Based Delivery, Music Reporting, Compliance, Production Reporting, Audience Viewing Figures, EPG's, Press Deliveries, Now/Next Triggering and much more.

The products source metadata for TV, Radio & Online from multiple upstream systems, with the category of data ranging from commissioning & scheduling, to production reporting, to a huge back-catalogue of archive data. We expose a REST API and custom front-end Explorer for our data clients and other downstream systems, acting as a central hub for programme & schedule metadata, helping to make the data easy to find, use and share for better business processes & tools.

We are looking for a Delivery Manager to join the team, where you will work closely with the Product Manager, Software Engineers, Testers, Analysts and key Stakeholders on a number of complex products.

This is a crucial role within the team, and which involves core responsibilities such as:

• Roadmapping, delivery planning & estimating.


• Driving the team deliveries forward.


• Backlog management.


• Ensuring Agile working across the team (including running the team ceremonies such as Standups, 3-Amigo sessions, Demo sessions, Team Look Ahead and Retrospectives).


• Client & stakeholder management.


• Release management.


• Tracking actions, risks & issues, and managing blockers where they arise.


• Capturing notes on behalf of the team where applicable.


• Engineer/Resource allocation for all deliveries.


• Regular reporting to team management and stakeholders on the progress of deliveries and workstreams.


• Fostering an open, inclusive, and constructive environment where team members can flourish, develop new skills & competencies, and can contribute to the delivery of our projects and common goals., Accountable for driving the delivery process of products and services towards outcomes within a team


• Accountable for applying the most appropriate agile delivery methodology as needed to deliver a successful outcome


• Coaches teams on agile/lean techniques


• Responsible for maintaining delivery momentum and managing blockers, risks and impediments to progress


• Responsible for ensuring deliverables are defined against clearly articulated outcomes


• Leads continuous planning practices and ensures work is visible and there is an iterative plan to work towards that is actively communicated and understood by teams & stakeholders


• Responsible for making sure your team understands their mission, vision and goals and that these align across the organisation


• Responsible for identifying and bringing the right people together at the right time. Understands how and when to include people in communications, agile ceremonies and to make decisions


• Responsible for facilitating healthy team dynamics. Ensuring the team is collaborative and communicating effectively with each other


• Responsible for leading on creating an environment where continuous improvements of teams' working practices can happen, including measuring success, inspecting and adapting


• Actively seeks to improve teams' working practices (including coaching on lean/agile practices) where needed


• Active member of the wider agile delivery community learning, sharing and applying skills and knowledge to improve


• Supports effective supplier and budget management to deliver successful outcomes
  
  Be adept at breaking down barriers for your team with the ability to plan at a higher level and get into the detail to make things happen when needed.


• Know how to build a culture of psychological safety in a team and can actively manage team dynamics to build a high performing team


• Able to mediate between individuals to successful outcomes ensuring a team is collaborating and communicating well with each other


• Have demonstrable experience successfully delivering digital products, platforms and services using agile methods


• Have knowledge of a variety of agile practices and how best to apply these


• Understands the different phases of product delivery and can contribute to, plan and run these


• Able to communicate effectively across team boundaries to create trust with teams and stakeholders. Effectively reacts and responds to challenge


• Be a team player and active listener who can give clear, actionable feedback, allowing you to build trust, manage complex team dynamics, and motivate everyone to work towards a common goal


• Able to influence and make positive changes to a team


• Have demonstrable experience in matrix-managing multi-disciplinary teams and be able to influence, bridge specialisms and navigate ambiguity


• An understanding of supplier and budget management to deliver successful outcomes Able to monitor projected budgets against spend and can act as a point of contact for suppliers
  
  Salary : £50,000 to £60,000 depending on experience


Our comprehensive benefits package includes:


• An employer pension contribution of up to 10%


• 26 days' annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days


• Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes


• Employee assistance and well-being programmes


• Learning and development tailored to your role - this could include industry recognised qualifications, coaching and mentoring


• An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more.


Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested.

We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups.