Deputy CEO

Reporting directly to the CEO and working closely with the Director of Finance
& Corporate Services, the Deputy CEO is primarily responsible for the delivery
of Cosgrove's short-, medium-, and long- term goals to grow the organisation
and deliver innovative, cost-effective service models to efficiently respond to
the challenges facing the social care sector in Scotland. They are responsible
for diversifying income streams and considering new approaches to income
generation which will sustain Cosgrove Care into the future.

They own the income generation pillar of the Cosgrove strategy focused on
expanding and diversifying our service provision and growing our income
streams via fundraising. Within this context they are responsible for:

• The development and implementation of innovative programmes,

partnerships, and new service models.

• Supported by the Head of Fundraising, they play a pivotal role in leading

and managing income generation within Cosgrove across a variety of
sources - individual donors, corporate partners, trusts and foundations,
events and other initiatives.

The Deputy CEO is a key member of the Corporate Management Team. As
such they will have the responsibility and authority to support the development
and transformation of the organisation in addition to driving forward operational
excellence. They work closely with the CEO to motivate, support, and offer
challenge on delivery. As would be anticipated of a Deputy CEO, there is also
a requirement to support the Head of Service Delivery in the day-to-day
operations management of our service provision as required.

The Deputy CEO directly line manages the Head of Fundraising and deputises
for the Chief Executive as appropriate. They also indirectly manage the
Fundraising team and work closely with the Head of Service Delivery and Head
of Quality & Participation in the development of services. They will have specific
accountabilities to the Board of Directors.

Key areas of responsibility

• Lead a programme of income diversification to sustain Cosgrove Care

into the future.

• Work closely with the CEO and Director of Finance & Corporate Services

to design models of income generation such as social enterprises to
generate income to sustain Cosgrove Care.

• Delivering agreed service growth, quality and cost management targets

as set out in the organisation's strategy and vision.

• Identify opportunities for new service offerings, partnerships. and

collaborations to meet the evolving needs of the communities served by
Cosgrove and the challenges faced by the social care sector.,
• Work closely with CMT to assess feasibility, viability and impact of new

initiatives and expansion plans.

• Oversee the planning, development and launch of new services ensuring

they are evidence based, responsive to needs and aligned with best
value and regulatory requirements and ensure the smooth transition to
Service Delivery.

• Monitor and evaluate the performance and impact of existing

programmes and work with the Head of Service Delivery to implement
improvements.

• Lead horizon scanning activities to identify emerging trends, challenges

and opportunities in the social care sector and develop strategies to
address them proactively.

• Develop and implement advocacy and campaigning initiatives to raise

awareness of key issues, mobilise support and influence national policy
and decision making.

• Build and maintain effective relationships with policy makers,

government officials and other stakeholders to advance Cosgrove's
policy priorities and agenda.

• Represent Cosgrove externally at conferences, meetings and events

advocating for policy changes and reforms which support the Cosgrove's
mission and objectives.

• Develop and implement an effective income generation strategy aligned

with Cosgrove's goals and objectives.

• Directly line manage Head of Fundraising and indirectly manage the

Fundraising Team, providing guidance, support, and direction to achieve
income targets and objectives.

• Supported by the Head of Fundraising, explore and develop new income

streams and fundraising opportunities to diversify Cosgrove's funding
sources and reduce dependency on any single revenue stream.

• Monitor and evaluate the performance of income generation activities,

analysing key metrics and outcomes to inform future strategies and
decision-making.

• Lead on the translation of policy and legislation changes nationally into

practice developments organisationally, ensuring the organisation
remains compliant and fully up to date.

• Play a key role in driving up standards of practice and formal

accreditation for Cosgrove Care.

• Report as appropriate to the Board of Directors in terms of delivery

against key strategic objectives and to influence and support wider
organisation development.

• Support the Head of Service Delivery with the transition of new services

to business-as-usual management and support operations management
of service delivery as required.

• Formally deputise for the CEO as required., As a member of the Cosgrove Corporate Management Team

you will also :


• Uphold and develop Cosgrove's organisational culture, values and

reputation with staff and stakeholders, and demonstrating leadership in
these key areas.

• Implement and assist the development, review and maintenance of

organisational policies and strategy through participation in CMT and
Operational Managers meetings.

• Support operational management of our service delivery.


• Network with appropriate external organisations with a view to

developing and sharing best practice in service model innovation,
income generation and fundraising.

• Carry out research and prepare briefings for the CEO, CMT and the

Board as required.

• Research and interpret changes in legislation and translate these into

policy and practice for Cosgrove Care, ensuring compliance at all times.

• Abide by and promote Cosgrove's Policy of informed Choice, its Vision

and Values and Equal Opportunities Statement.

• Demonstrate Cosgrove's stated values in all Cosgrove business and

ensure the Finance and Corporate Services team are supported to
demonstrate organisational values.

This list of tasks is not exhaustive and will be reviewed from time to time in
discussion with the post holder., Director of Finance & Corporate Services
Head of Service Delivery
HR Manager
Cosgrove Board and sub-committees
Finance & Corporate Services team
Registered Managers
Head of Quality & Participation
Head of Fundraising
Fundraising Officer
PA to CEO and administrative staff across Cosgrove


Principal contacts - external

Adults and children with additional needs and their families across services
Third Sector and Private Sector organisations within social care in Scotland
Health and Social Care Partnership leads
Local Authorities
Commissioning Leads and Contracting Leads across Scotland
National funders
Funding officers and key contacts
Umbrella bodies - Youthlink, CCPS, SCVO, The Alliance, SCLD
Health Sector contacts
Professionals working with children and adults with disabilities
Scottish Government
Academic Bodies
Partner Organisations
Local Elected Members
MSPs / MPs

Qualifications / Experience- Essential (E) / Desirable (D) E D
Diploma / Degree in relevant discipline e.g. social work, public policy, nursing Y
Extensive evidence-based track record of success at a managerial level within Y
the Third, Public or Private sectors
Management qualification Y
Extensive experience of working at a senior level designing and implementing Y
strategy and business plans
Strong track record in developing and delivering income generation strategies, Y
plans and targets
Extensive business development experience Y
Demonstrated experience in advocacy, campaigning and influencing national Y
policy, with a deep understanding of policy processes and decision-making
mechanisms

Knowledge and skills
Extensive knowledge of current legislation and policy in Scotland as it relatesY
to child and adult social care and its application
Strong strategic thinking and planning skills with the ability to develop and Y
implement innovative initiatives that drive impact and change
Networking and stakeholder management / engagement Y
Robust influencing skills Y
Excellent interpersonal, negotiating and relationship management skills Y
Knowledge of the principles of person-centred support and a strong Y
commitment to the UNCRC, UNCRDP and a rights-based approach to
practice - strong commitment to person led services, Innovative thinking Y
Target driven Y
Self organised with ability to work under pressure and effectively prioritise work Y
Positive and flexible attitude to getting things done and creating opportunities Y

Cosgrove Care was established in 1960 in Glasgow by a parent who saw the
need for specialist support for her disabled child at a time when families had no
right to support, and children with learning disabilities did not have access to
education. The charity has grown to support over 250 children, adults, and older
adults today across West Central Scotland and has retained that pioneering
spirit and determination to deliver services and help people with learning
disabilities, autism and additional needs achieve and thrive.

We believe in a social model of disability and our mission and values embrace
an inclusive and accessible way of working.

We are Autism Accredited and provides a range of supports and services to
children, adults and families who have learning disabilities, autism, and
additional needs. Services include supported living services, outreach support
for children and adults, short breaks and skills development and creative
groups. We have ambitions to broaden and expand the range of support we
provide in line with the evolution of our sector.

We are a medium sized charity, with a strong Board of Trustees and a team of
over 200 staff and 90 volunteers.