Duty Manager / Supervisor - Tortilla

SSP

Duty Manager / Supervisor - Tortilla

£29390

SSP, Blythswood New Town, Glasgow City

  • Full time
  • U
  • Onsite working

Posted 2 weeks ago, 1 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: e7b87e02e83b47ba9a976db8f9b7858b

Full Job Description

  • Have at least 1 year experience working as a supervisor in hospitality or retail
    role

  • Take charge of creating a clean welcoming atmosphere that surpasses customer expectations consistently aiming to improve service.

  • Guide and support your colleagues maintaining a safe working and dining environment whilst being the go-to person for day-to-day
    queries

  • Coordinate team efforts. You'll oversee the unit's opening and closing ensuring operational excellence adhering to guidelines and completing necessary documentation.

  • Focus on operational efficiency staying informed about unit performance championing improvements and simplifying operations.

  • Recognise and celebrate exceptional service within the team leading by example promoting inclusivity and motivation.

  • Build strong relationships communicate effectively and make thoughtful decisions ensuring the team's success and delivering excellence in customer service.



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    Pay Rate: £12.63 per hour + as a little incentive you will earn an extra £1.50 per hour for hours worked between midnight and 6 am bringing your rate of pay to £14.13 per hour. We offer additional service charge.


    Shift pattern: Full Time(40 hours) scheduled between 3:00 am and 10 pm including weekends.


    Successful candidates will be required to provide references for the last 5 years and
    undergo a Criminal Record Check
    in line with Airport Security Regulations.


    Due to some responsibilities within the Duty Manager role applicants will need to be 18 years of age or over to perform certain tasks or work on
    certain shifts and will be required to handle and serve alcohol.


    If you're passionate about food and travel you've come to the right place. We are the Global food travel experts and we have something delicious for everyone. Whether you're flying taking a train or just passing by we have the best food and drink options for you.


    We work with more than 500 brands from our own creations like Upper Crust Millie's Cookies Café Local and Beer House to well-known franchises like M&S Starbucks Burger King The Breakfast Club & BrewDog.


    Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment driving excellence in customer service. We're seeking a motivated leader with a passion for
    fostering success. If you thrive in a challenging yet rewarding atmosphere this role is your next step towards career fulfilment!


    WHY JOIN SSP?


    At SSP we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:



    • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises
      across the UK.

    • Flexible Scheduling: To accommodate various lifestyles we are promoting work-life balance

    • Free Meal and Parking while on shifts

    • Continuous Growth: Access award-winning training apprenticeships and development programs to enhance your skills and advance your career Duty Manager Development Programme

    • Help@Hand App: from shopping discounts GP appointments 24/7 help line to financial and wellbeing support for you and your loved ones

    • Health and Wellbeing Support: Retail Trust flexible working comprehensive family-friendly leave

    • Culture: We value diversity and inclusion at SSP and we have a variety of networks to
      support you such as LGBTQ+ Women's Network Neurodiversity and Disability and many more.

    • Activities: Barista Competition Millie's Cookies Ice off Challenge Superstars Recognition

    • Financial Support: Pension Plans Life assurance Share Incentives Scheme Cycle to Work Scheme competitive pay rates and more


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      Feel like you could belong at SSP? Apply now and start the best part of your
      journey!


      SSP are proud to be an equal opportunity employer who seek to recruit and retain the
      most talented individuals from a variety of backgrounds skills and perspectives.


      Job Types: Full-time Part-time


      Pay: £12.63-£14.13 per hour


      Benefits:



      • Company pension

      • Cycle to work scheme

      • Discounted or free food


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      • Employee discount

      • Free parking

      • On-site parking

      • Store discount


      Experience:



      • Supervising experience: 1 year (preferred)


      Work Location: In person