F&B Guest Service Assistant

As Guest Service Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Based in the Hampton by Hilton Hamilton Park you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. Also, previous experience working on the bar is essential.

Availability required to work afternoon bar shifts as well as morning breakfast shifts.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between., At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
Hampton By Hilton Hamilton Park Hamilton Park Racecourse, Bothwell Road, Hamilton, Lanarkshire, ML3 0DW, Set in some of the most idyllic grounds in British horse racing, Hamilton Park is the ideal venue whether you are entertaining clients, staff or friends for a day at the races or for a wedding or private event. Experience the excitement, speed and glamorous atmosphere that a day at Hamilton Park offers throughout the year.

As part of the Aimbridge team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa


• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.


• 24/7 access to our employee assistance programme


• Career and lifestyle breaks - Allowing you to take time off for key life events.


• Volunteer days - Up to two days per year to support a charity of your choice


• Flexible working opportunities


A day in the life of…