Facilities Assistant

As a Facilities Management Assistant you will be required to provide support to the Facilities Manager in the delivery of day-today Facilities Management (FM) services. Working as part of a team and on your own initiative, you will provide an excellent level of customer service for all SSE colleagues and visitors and assist in all aspects of delivering high quality FM services.

The role will involve travel, with the post holder requiring to cover other sites to ensure the delivery of FM Services across the estate. Driving licence is essential.

The key responsibilities of this role are:

- Maintaining a high-quality stakeholder experience, dealing positively with complaints/negative feedback, resolving these in an effective manner.

- Carrying out Site Safety and Contractor Audits, monitor SEARs and chase actions for sites. Promote and implement SSE's SHE culture and policy.

- Helping assist with desk/staff moves, car park management, and co-ordination of catering and hospitality services.

-Being proactively involved with all aspects of FM service delivery and will work alongside other colleagues to ensure the smooth operation of the FM managed estate.

- Coaching and mentor colleagues where required to ensure all aspects of building management are delivered. Attend training courses as requested to build knowledge adding value to the FM Team delivery.

A working knowledge of Harmony (or a similar system).

- A working knowledge of various Microsoft packages including Excel, Word, Power-Point, Outlook, Office 365, Teams etc; CAFM systems (Planon).

- An understand and have a working knowledge of statutory and non-statutory maintenance tasks.

- The ability to manage own work schedule with a large degree of independence.

- Problem solving and identifying options to provide full, clear picture for decision making.

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come., At SSE, we own more than 500 property assets and several thousand land assets, which are located across the length and breadth of the UK and Ireland. Our Procurement & Commercial, Property and Facilities Management teams are responsible for helping the business to procure services and materials in a timely and cost-effective way, and for ensuring SSE offers a safe, modern, fit-for-purpose property portfolio. We work right across the SSE Group, ensuring our businesses gets the best possible service and value from our supplier network, as well as ensuring all service providers are compliant and continue to meet contractual obligations and business need.