Field Support Engineer
Thales Group
Field Support Engineer
Salary Not Specified
Thales Group, Gardeners Land, Fife
- Full time
- Permanent
- Remote working
Posted 2 weeks ago, 11 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 9ca75ec8cf514af68d72bdcffc44593b
Full Job Description
- Respond to technical queries, acting as a single point of contact for the User community.
- Log technical queries on the appropriate database as required.
- Co-ordinate on-base technical investigations, liaising with external agencies and other Operating Bases as required.
- Liaise directly with the User/Customer with respect to technical schedule issues.
- Be the Subject Matter Expert for the allocated equipment's.
- Work with the User/Maintainer to minimise wrong diagnosis and needless return of equipment/LRUs.
- Work with or as the maintainer to ensure a high standard of incident/fault data.
Significant experience of working with naval equipment of similar technology. - Highly experienced in Naval communications equipment
- Significant Network / IT experience with Naval platforms
- Strong technical background.
- Experienced in maintenance and fault finding with High Frequency (HF) and Very High Frequency (VHF) technology.
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. - Pension Scheme
- Half day every Friday, usually finishing around 13:00pm
- 28 days annual leave (Plus Bank Holidays)
- Life Cover.
- 24/7 Employee Assistance Program and access to mental wellbeing app
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.
Thales UK are looking to recruit a Field Support Engineer to be based at Rosyth, Dunfermline for our Naval Communications division.
Join us as a Field Service Engineer and play a vital role in ensuring seamless communications and services to our customers!
Thales has been the principal provider of secure communications equipment, support and expertise to the Royal Navy for over 60 years.
We have the largest installed base of integrated maritime naval communications capability in the UK, creating a highly sophisticated communication network throughout the Royal Navy fleet, which guarantees their secure exchange of mission critical information anywhere in the world.
You will provide technical support and assistance at nominated locations. This assistance may be purely advisory, a full maintenance activity or a mixture of both., At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.
On offer is a competitive salary and benefits package, which includes;
Working hours - Monday to Thursday 08:00am till 16:30pm, Friday 08:00am till 13:00pm