Field / Support Engineer
Evolve IT Recruitment
Field / Support Engineer
£22000 - £29000
Evolve IT Recruitment, Dundee
- Full time
- Permanent
- Onsite working
- Immediate start
Posted 1 week ago, 4 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 496
Full Job Description
Evolve-IT are delighted to bring to market a position with a leading provider of office solutions, specializing in hardware maintenance and support services.
They are seeking a highly skilled Field/Support Engineer to join their team in the Dundee area. The ideal candidate will be responsible for maintaining and servicing a variety of office hardware, including scanners, printers, and other equipment. As the Field/Support Engineer, you will be the face of the company, providing on-site support and troubleshooting to ensure the equipment operates smoothly.
What will your role be?
· Perform routine maintenance and repairs on scanners, printers, and office hardware.
· Diagnose technical issues and provide timely solutions to minimize downtime.
· Install and configure new equipment as needed.
· Collaborate with clients to understand their specific requirements and provide customized solutions.
· Keep accurate records of service calls, repairs, and maintenance activities.
· Provide training and support to end-users as needed.
How could you be perfect?
· Proven experience as a Field Engineer or similar role, preferably in the office equipment industry.
· Proficiency in maintaining and servicing scanners, printers, and office hardware.
· Strong troubleshooting skills and ability to resolve technical issues efficiently.
· Excellent communication and customer service skills.
· Valid driver's license and willingness to travel within the Dundee area.
· Ability to work independently and manage time effectively.