Health Records Supervisor

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.  

The shift pattern is Monday to Friday 08:30-17:00.

To co-ordinate an efficient Health Records Service to Patients, General Practitioners, Medical and Nursing Staff, ensuring that the workload is prioritised on a daily basis. The workload of the department encompasses Inpatients, Outpatients and Day Cases.

The post holder will be responsible for day to day supervision of Health Records staff, prioritising workloads, granting leave and organising cover, maintaining workflow and ensuring that targets and deadlines are met.

The post holder is expected to respond to difficult situations involving patients or their relatives and may play a leading role in seeking resolution, and only escalating the problem to a more senior level where necessary.

• Institute of Health Records and Information Management Supervisory Accreditation Certificate of Health
• Records and Information Management Certificate and/or significant previous Health Records Experience essential.
• Effective communication skills, Computer Literacy, Internet Skills, ability to use Initiative.
• It is also desirable that the candidate has extensive experience of using the Patient Management System (PMS).

This is a GGC wide post. Initial Base will be Vale of Leven General Hospital.

Informal Contact: Lee Morrow, , Lee.marrow@ggc.scot.nhs.uk    

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs. 

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. 

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. 

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