Hotel Manager

Hotel Manager 

Job Reference: SDX/TP/SR159132/ER

Contract Type: Permanent – Full Time

Salary: £50,000pa + excellent bonus and benefits

Working Hours: 40hrs pw 5/7-day operation

Location: Aberdeen

Closing Date: 10/06/2024

Job Introduction

As a Hotel Manager for Sodexo based at Woodbank Hotel Aberdeen, you are also a team leader and community builder. You will be responsible for achieving financial objectives and growth for the site, while keeping safety as the utmost priority. By building trusted relationships and ensuring client satisfaction and retention, you are relied upon to make an impact. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

An amazing and unique opportunity has arisen at one of our corporate sites in Aberdeen. This hotel is a member only facility with extensive meeting room space, grounds, sports and leisure centre, bar/ restaurant, and private dining, 21 rooms and frequent events and banqueting. 

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.

The ideal candidate will be a team player and an effective leader with consistent relevant experience, able to set examples and foster a climate of cooperation.

This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Main Responsibilities

What you'll do: 

• Engage with existing patronage but endeavour to seek new business opportunities within the member base.
• Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
• Innovative marketing and strategic vision to increase occupancy and engagement with all facets of the offer to drive profitability. 
• Plan activities and allocate responsibilities to achieve the most efficient operating model.
• Manage budgets/expenses, analyse, and interpret financial information and monitor sales and profits.
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services within the client wider portfolio.
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards.
• Oversee gardens and grounds maintenance contract.

For a full list of responsibilities please view the attached job description

The Ideal Candidate

What you bring

• Proven experience as Hotel Manager or relevant role
• Fluency in English; knowledge of other languages is a plus.
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage.
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure.
• Outstanding leadership skills and a great attention to detail.
• Room IT and digital service skills necessary for conference facilities. 

Desirable

• Degree in Business Administration, Hotel/Hospitality Management, or relevant field.
• IOSH Managing Safely Qualification or Equivalent 

What we offer

£50,000pa + excellent bonus and benefits 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Great site to work on - Flexible and dynamic work environment.
• Free First Class GYM and personal training onsite
• Free meals on duty
• Free onsite parking
• Access to ongoing training and development programs
• Countless opportunities to grow within the company.
• Flexible benefits fund of £1,300 to utilise across an array of benefits.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!