HR Advisor

As the HR Advisor, you will support the Senior Human Resources Advisor in ensuring that fair, consistent and transparent employee relations are applied across the Hotel. You will provide ongoing coaching and feedback to the management team on their handling of employee matters. You will work with the business to help develop and implement communication and reward strategies that will attract, engage, and develop employees and build upon a high-performance culture, making Cameron House a fair and great place to work.

Key things you will be responsible for:

• Effective case management of people related issues such as: disciplinaries, performance management, grievances.


• Aim to resolve employee complaints with an informal resolution before initiating a formal grievance process.


• You will be confident guiding managers through employee relations cases and have a good understanding of employment law.


• Overseeing the initial 90 day journey of all new employees; including Day 7 HR catch up, tracking 30, 60 & 90 day reviews, auditing their quality and attending formal reviews where necessary as HR Support.


• Proactive management of absence cases - both short- and long-term cases


• Ownership of the Clan Voice mechanisms - clan 'voices in action'; HR Representative on Clan Committee.


• Flexible Working Requests - ensuring the policy is followed and we are complying with our statutory requirements.


• Management of Maternity and Paternity policies and ensuring both team members and managers have a clear understanding of the process.


• Continuous CDP is important as an HR Advisor and so you would be expected to keep up to date with Employment Law changes, reviewing our company policies to reflect this.


• Owning the mental health and wellbeing policy and support mechanisms, championing this for the hotel.


• Support with Clan Welcome company induction and delivery of the HR Section/L&D Sections.


• Working with the L&D Team to Ensure managers are upskilled to deal with people in a fair and effective manner


• Developing effective relationships within the business to promote good employee relations across the organisation.


• Monitoring trends in employment practices and advising on appropriate proactive action


• Embedding and evolving the company vision and values and bringing them to life in an engaging and meaningful way for all employees.


• Collaborating with the hotel team to nurture and drive a positive company culture aligned to our values. Specifically, collaborating with Operations to drive the culture transformation


• Supporting with the delivery of regular employee engagement events & experiences that deliver against business priorities, drive leadership visibility and bring our values to life


• Design employee recognition programmes and create support initiatives in priority areas such as employee wellbeing and mental health


• Leading on the Diversity, Equity & Inclusion agenda to make Cameron House an inclusive workplace, We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.


• People who want to achieve great things - your interest in us suggests you have the ambition, drive and determination to meet challenges head on.


• People who are naturally friendly - who genuinely care about our guests and the service they receive.


• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.


• People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.


• People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.
  
  Degree in HR, Hospitality or Business related field, or relevant CIPD accreditation (or equivalent)


• Experience of working within the Human Resources function as an HR Administrator, Assistant or Advisor


• Proven ability to build great working relationships at all levels in the organisation


• Excellent interpersonal skills, with the ability to inspire, and drive collaboration


• High level of proficiency in all forms of communication


• Strong IT skills with knowledge of Office software including Word, Excel, PowerPoint


• Strong organisational and administrative skills


• Passion for helping people, and recognising contributions
  
  Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.


Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

Here's what to expect when you work as part of our team:

• Free meals when on duty, in our team cafes


• Pension scheme and Wagestream financial services


• Long service awards involving recognition with high street shopping vouchers and overnight stays


• Enhanced holidays with long service


• Free Leisure Club Membership, with friends and family discounts


• Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline


• On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products


• Lifeworks App - lots of discounts on everyday purchases, with brand that you love


• Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers


• Free parking


• At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.