IT Support Analyst

IT Support Analyst

Edinburgh - Central Area, Midlothian, United Kingdom (Hybrid working)

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JOB INFO

•            Job Identification: 10057

•            Locations Argyle House, Edinburgh, EH3 9DR, GB(Hybrid working)

•            Apply Before: 05/03/2024, 11:59 PM

•            Health and Safety Requirements: No key hazards identified for this post

•            Criminal Record Check: No criminal record check required

•            Contract Type: Open Ended

•            Number of Openings: 1

•            Grade: UE07

•            Organization: University of Edinburgh, University of Edinburgh, Edinburgh University Group

•            Department: Apps Production Management

•            Job Function: IT

•            Job Schedule: Full time

JOB DESCRIPTION

UE07 £39,347 – £46,974 per annum 

ISG / Applications Directorate / Production Management

Full time, 35 Hours per week

Open-ended contract

We’re currently offering an exciting role for an IT/Applications Support Analyst to join our friendly Production Management team and work at the heart of one of the world’s leading universities. The role involves helping to support a variety of applications and offers a competitive salary of £39,347 – £46,974pa. This role offers a hybrid working pattern, with weekly anchor days worked on-campus in Edinburgh and the rest from home. The team would prefer full-time working hours (35hrs per week), but are committed to offering flexibility, so part-time hours or other flexible working options, i.e. compressed hours or staggered start/finish times, will be considered.

What we can offer you:

•                A competitive salary of £39,347 – £46,974 per annum.

•                A friendly team and chance to be part of a world-leading centre of academic excellence providing production support to contribute to the wide range of services and applications that support our students and staff.

•                Generous annual leave allowance of 40 days per year (inclusive of festive closure days)

•                Highly competitive defined-benefit pension scheme with a substantial employer contribution

•                A range of flexible working options to help prioritise work/life balance

•                A day of paid leave annually for your chosen volunteering activity

•                Access to excellent online learning and a Staff Scholarship fund

•                Varied staff discounts, family-friendly initiatives, support for staff wellbeing and more

Use our reward calculator to find out the total value of the pay and benefits for this role.

What the job involves:

•                Providing high quality technical support for corporate applications and working with colleagues and business partners across areas to ensure the smooth running of LIVE systems primarily under Student/Academic services (E.g.: Tribal SITS)

•                Contributing specialist business and technical expertise to project teams ensuring that new IT systems and facilities are introduced successfully with minimal risk to the ongoing operation of university business