IT Support Analysts (Office Moves)

We are looking for IT Support Analysts to join us on a temporary basis (3 months) to assist with an Office Moves project in Aberdeen. The successful candidates will be placed within a team of established prosource.it engineers on a client site and will be supported by the team. We are looking for confident, customer focussed and self-motivated individuals who possess a proactive, positive, can-do attitude. Candidates must have the confidence to deal with users and stakeholders at all levels of the business. Ideally you will have a background in IT, either from work experience, College or University, technical certifications/qualifications or all of the above. In addition, candidates must be customer focussed, hardworking, show initiative and work well in a team.

What you'll do;

• Undertake IT moves and equipment set up including disconnection and packing


• Move IT apparatus and boxes using appropriate equipment, crawl under desks and use tools to adjust cabling


• Loading and unloading hardware for transport


• Setting up Desks from scratch including all IT hardware


• Cabling and configuring new desktop setup


• Configuring of desks with reference to the desired layout


• Completion of quality and testing checklists


• Ensure work is carried out within agreed service levels and in accordance with client and Health and Safety guidelines


• Follow the instruction of the lead engineers onsite
  
  Some understanding of end user support and troubleshooting would be beneficial


• Background in IT either from work experience, College, University or through technical certification


• Previous experience of IT equipment moves and setup would be highly advantageous but is not essential


• Confident with the ability to deal with users and stakeholders at all levels within the business


• Exceptional communication and customer service skills


• Proactive, positive and can-do attitude


• Self-motivated and willing to roll sleeves up and work as part of a team