Mobile Hire & Sales Coordinator - Scotland

Our nationwide Lifting division hires a range of equipment including hoists, slings and winches to companies within the construction, utilities and infrastructure sectors.

As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within our Lifting North region and cover in the absence of the depot General Managers.

Experience working in a similar position within Lifting Hire and Sales would be advantageous, however, if you have similar experience working in a customer focused role please get in touch.

• Please note, as this position is regional it will involve frequent travel across Scotland.


A typical day for a Mobile HSC will include:
Processing all hire desk administration including customer and supplier queries
Managing approx. 40-50 incoming and outgoing hires per day
Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
Load checking vehicles and working effectively with the depot team of drivers and fitters
Resolving customer complaints and supplier issues efficiently

Previous experience of working within a high-volume hire desk role is desirable
Excellent customer service skills with a focus on increasing sales
Effective communicator with strong organisational skills and attention to detail
Proficient IT skills with working knowledge of MS Office including Outlook and Excel
Strong team player with the ability to work to own initiative
Full Driving licence
Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

Competitive salary and bonus scheme
Company Car
Up to 25 days annual leave plus bank holidays
The option to buy up to 5 days additional leave
Contributory Pension Scheme
Life Assurance
Employee Welfare Fund (Company-funded social events)
Cycle to Work Scheme
Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER