Operations Assistant

We have an exciting opportunity available for an Operations Assistant to join our team working full time, 40 hours per week, 5 days out of 7. In return we will offer you an hourly pay rate of £11.44 per hour (increasing to £12 per hour if the location meets the monthly targets), a place to develop your skills and the chance to work in some of the UK's most stunning forest environments.
Open all year round, our Operations Assistant role is a vital part in ensuring the hot tubs are in perfect working order every day for our guests. This involves daily tests on water quality, cleaning, and regular drain-downs. You will complete checks of our cabins to ensure that everything is in good working order and respond to issues that guests raise - anything from a dishwasher not draining to concerns over their heating and hot water. In addition, our Operations Assistant may be required to complete general maintenance on our fleet of mountain bikes.
As our Operations Assistant we offer a range of benefits that includes:
+ Monthly 5% bonus (paid quarterly) if location achieves customer service targets
+ Get paid early with Access Early Pay - a great help for covering the unexpected
+ Save on cabin breaks - pre-book a break with up to 20% off or travel last minute for just £75 a cabin. You also get a friends and family discount giving them 15% off all breaks.
Our ideal Operations Assistant is a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable.
+ 16 - 17 year olds paid at £6.40 p/hr (increasing to £6.72 p/hr if targets met)
+ 17 - 18 year olds paid at £8.60 p/hr (increasing to £9.03 p/hr if targets met)
Forest Holidays is a Certified B Corporation, recognised globally as a business that's a force for good. We provide holidays that are good for people and the planet.
Don't miss out on the opportunity to join our fantastic team!