Operations Supervisor

Job Summary: To effectively supervise and maintain the efficient running of the day-to-day Driver and Warehouse operations., · To supervise the operation of the depot, ensuring the morning and/or the evening parcel sort routine is accomplished effectively, efficiently and to a high standard.

· To act as member of the depot management team, including line management of the Drivers, and Warehouse teams, with shared responsibility to inspire and lead the team.

· In the AM Operation you will deliver the route planning of scheduled deliveries taking into account relevant timeframes, post-code groupings, vehicle weight restrictions and customer collections.

· In the PM Operation you will ensure that all collections are issued to the correct routes, and completed effectively within the time scales.

· Issue training to the driver and warehouse teams as required, i.e. when SOP's are updated or issued, systems training, and any new starter inductions including employed and agency/sub-contractor.

· Monitor and track KPI's relevant to the driver and warehouse group, ensuring that any actions needed are taken and followed up on.

· Ensure full compliance with transport and maintenance schedules including planned and adhoc/unplanned matters i.e. breakdowns/accidents.

· Complete and investigate any internal matters as required i.e. accident investigation, employee matters, or security matters.

· Complete all driver and warehouse reports accurately and on time.

· Work closely with the team to ensure that Health and Safety is maintained as a priority in all tasks.

· Ensure the warehouse is clear and tidy at all times.

· To carry out stock and inventory control.

· To load and unload various size vehicles with forklift trucks.

· Act as a key holder for the depot, which will include opening up and locking up of the depot on your relevant shift.

Hours of work: 40, These role holders act as a cover for the Depot Manager, and so additional tasks may be required to ensure full coverage of the depot.

· Basic understanding of planning and organisation.

· A well-developed attention to detail.

· Ability to work with little supervision and track multiple processes.

· Strong IT skills including Microsoft packages (Excel, Word) and a knowledge or ability to work with in-house bespoke software.

· Excellent communication and interpersonal skills.

· Experience of supervising and leading a team.

· Understanding of Health and Safety in a Warehouse environment.

· Knowledge of the distribution/parcel or logistics industry.

· Customer service experience, understanding the difference between good and great service.

· Previous experience relating to transport, including regulations and legislation.

· Knowledge of the geographical area and delivery postcodes of the Edinburgh depot.

· Valid FLT Counterbalance Licence (internal training will be provided in the absence of this).

The Company: APC Overnight is the UKs largest next day delivery network, with more than 100 local depots covering all areas of the country.

2.8 out of 5
Newbridge EH28
£24,945 a year - Full-time