Operations Support Apprentice

+ Use of Microsoft Office including Excel to produce and amend reports which are then sent to customers on Outlook
+ Working to become a system expert on a new Fleet Management Software system which will help with booking rentals for customers as well as noting down invoice details and further management information such as claims, damages and length of rentals
+ Responding to customer enquiries and ongoing rental bookings both over the phone whilst taking down notes online and sometimes in person
+ Working out estimates and filling in booking sheets on the Fleet Management Software and also on Excel
+ Sending over documents to customers using Docu-sign

+ Desire and willingness to expand on knowledge on internal systems
+ Ability to work well both individually, and as part of team
+ Good timekeeping
+ A strong work ethic
+ Strong communication skills
+ Confident in speaking to others, On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

Harris Vehicle Hire based in Livingston are looking to take on an Operations Support Apprentice to join their successful team. Harris Vehicle Hire provides vehicle hire services to both public and private sectors and specialises in van rental. With 25 years' experience in the industry, the business has all the necessary tools to meet any demand across a wide variety of fleet requirements.

+ Gain a qualification whilst working
+ Working with people with vast experience within the field and sharing knowledge
+ Chance to work across multiple areas of the business and progress into a range of avenues after completing the apprenticeship
+ 4pm finish on a Friday

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.