Process Change Owner

As a Process Change Owner you will be responsible for the identification, root cause analysis and solution delivery for improvement opportunities within the customer service area of Business Energy - through collaborate working with process stakeholders and effective implementation of Continuous Improvement (CI) methodologies. Your role will include:

- Identification of CI opportunities within the process area.

- Engagement with key stakeholders; building strong working relationships and facilitating the growth of CI understanding and cultural development.

- Responsibility for presenting findings, conclusions and implementation plans to stakeholders, including up to Director level.

- Delivery of successful CI projects and initiatives which eliminate waste and realise cost benefit, and/or facilitate improvement in key service outputs.

Excellent communication and planning skills with the ability to articulate using a range of methods to suit the required audience.

- Strong stakeholder engagement and influencing skills.

- Lean Six Sigma Green Belt accredited.

- Experience in delivering successful CI projects.

- Proactive and forward-thinking approach with the ability to balance the needs of both the customer and business.

The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses. Part of SSE plc, the UK and Ireland's largest renewable electricity generator, SSE Energy Solutions is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.

In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets. SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure - the low-carbon solutions they need to succeed in the race to net zero.