Property Manager

We are looking to recruit a well organised, forward-thinking Property Manager, to add to our growing Property Management department. This role within the team, presents an opportunity to join our vibrant and dynamic business.

With our people and customers at the heart of everything we've done for the past 22 years, we want to hire someone to slot into our fast-paced environment. Ideally, it would be beneficial if the candidate has previous experience in a property, or facilities related role.

Benefits:

Pension scheme
Annual bonus
Employee loan scheme
Car allowance (3,300 per annum)
Complimentary birthday off each year
Additional complimentary festive leave
3 'hour back' vouchers per year
All expenses paid Summer & Christmas nights out
Early finish on a Friday
Group Life Insurance
Extra 15 minutes for lunch when it's warm & sunny
Monthly fully paid staff lunch
Kitchen stocked with essentials to help yourself to
Group challenges with prizes up for grabs

Main Responsibilities:

Customer experience & engagement:

Responsible for the delivery of the customer experience
Building and maintaining relationships with both customers and contractors
Responsible for creating and distributing regular customer communications
Conduct regular owners' meetings, in both individual and group settings
Plan, attend and manage evening AGM's for portfolio sites

Portfolio management:

Responsible for instructing and monitoring both reactive and proactive repairs
Manage and co-ordinate customer insurance claims process
Conduct regular property visits

Specific skills, capabilities & requirements:

Previous experience in a property role
Strong communicator
Ability to work well as part of a team
Proficient using Office 365
Ability to work to targets
Works well under pressure
Previous experience using a CRM based system is preferable, but not essential