Refuge and Admissions Assistants

To provide support and assistance to the Dundee Women s Aid team to enable the best possible service to be provided to service users. KEY TASKS & RESPONSIBILITIES Welcome women and children into refuge accommodation and carry out the admission process including explaining the occupancy agreement as well as the rules and conditions of stay. Provide an induction to new residents on the heating system, security of the premises and electrical equipment. Where appropriate assist women in refuge with the completion of forms, etc. Clean and prepare refuge properties for occupation by service users. This can include moving furniture, working at heights and some manual handling. Carry out weekly checks of refuge accommodation for Health & Safety purposes and ensure that flats are properly maintained. Report all welfare concerns to the appropriate manager. Arrange and coordinate any necessary refuge repairs with the necessary tradesmen. Respond to ad hoc Health and Safety checks including CCTV. Arrange and assist with routine Health and Safety inspections from outside agencies. Maintain and check periodically the inventory of furnishings, bedding, crockery, kitchen utensils, etc pertinent to each flat and arrange to repair or replace items where necessary. Complete minor DIY repairs and maintenance tasks including painting and decorating and building flat pack furniture. Ensure all refuge resources and stock are replenished, accessible and stored in a tidy manner. Assist in the update of refuge information packs for refuge properties. Contribute to team meetings and work plans. There may be a requirement to work outwith normal working hours on occasions. The post holder is required to travel extensively throughout Dundee. It is a requirement of the post holder to hold a full driving licence and have access to a vehicle with insurance cover for business use. Please note, applicants who do not meet this criteria will not be shortlisted., None specified

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Dundee Women's Aid has been supporting women, children and young people who are experiencing Domestic Abuse for over 40 years. The development of our service has been influenced by the experiences of the women, children and young people that we have supported. As an organisation we provide a range of services including information, support and temporary refuge accommodation.