Reservations Manager
Reed
Reservations Manager
£40000 - £45000 per annum + relocation bonus
Reed, Banchory, Aberdeenshire
- Full time
- Permanent
Posted 1 week ago, 15 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: X3-1031009
Full Job Description
Reservations & Revenue Manager
Are you passionate about hospitality, revenue optimisation, and training and leading a small reservations team? We're seeking a dynamic Reservations & Revenue Manager to join our 5 star hotel with the ambition to increase our service, occupancy and sales levels at our 5* property.
Primary Objective of Position
As the Reservations & Revenue Manager, you'll play a pivotal role in maximising revenue and occupancy levels. Under the guidance of the Hotel Manager and Sales & Revenue Consultant, your responsibilities will include:
- Pricing Strategy: Craft effective pricing strategies to yield business results based on market conditions.
- Competitor Monitoring: Stay informed about competitors' pricing and market activity to ensure optimal sales performance.
- Budget Achievement: Lead the department to exceed budgeted accommodation revenue during the booking process.
- Room Revenue Optimization: Drive room revenue and room rates while adapting to booking trends.
- Collaboration: Work closely with the Sales & Revenue Consultant, Marketing team, and Reservations Team to enhance direct bookings and maximize rates.
- Financial Targets: Ensure the Reservations Team understands and aligns with the hotel's financial goals.
Company Benefits Include
- Salary range 40,000 - 45,000
- Tips share - 2,500 - 3000 per year
- 30 days holiday
- 5% Employer Pension Contribution
- Free meals on duty
- 5* Annual luxury overnight and dinner experience for you and loved one
- 50% off gym membership
- 1500 relocation allowance if moving to Aberdeenshire.
Key Responsibilities
- Data Insights: Regularly review reports and discuss findings in Revenue meetings.
- Travel Agent Relations: Manage relationships with travel agents, prioritizing our direct website
- Strategic Selling: Understand key events and holiday periods affecting demand, adjusting our selling strategy accordingly.
- Daily Pick-Up Reports: Analyse daily pick-up reports, provide commentary, and make necessary adjustments.
- Collaboration: Partner with the Marketing team to create strategic commercial packages and promotions.
- Rooms Strategy: Collaborate with the Sales & Revenue Consultant to execute the hotel's rooms strategy.
Qualifications
- Experience in central reservation systems and hotel operations at a luxury property.
- Proficient in configuration and usage of Opera Cloud.
- Strong communication skills and commercial awareness.
- Proficiency in data analysis and forecasting.
- Passion for achieving revenue targets and delivering exceptional service.