Retail Manager

We are a community-owned non-profit shop and cafe, run mainly by volunteers and managed by a volunteer management committee. Our mission is to bring the community together, promote sustainable living and encourage healthy eating for all.

We are looking for a Retail Manager to keep our shop running smoothly and help us to grow. You will be responsible for all stock ordering and management (with the exception of fresh fruit and vegetables), including managing and cleaning our refillery, all stock taking, tracking product sales and minimising waste, as well as sourcing new product lines and suppliers. You will liaise with our cafe team to order their supplies. You will work with all your colleagues to promote the Storehouse and our products, and assist with event organisation. The Storehouse has a lot of potential for growth and new ventures, and you will be a key part of the team achieving this future development.

We have a wonderful team of volunteers from a huge variety of backgrounds, with a wide range of skills and abilities. You will work with your colleagues to supervise, train and support our volunteers. You will report to the Management Committee via the Staff Liaison.

You will need to be organised and enthusiastic, with great attention to detail, and work well as part of a team. You will need to be committed to our ethos of supplying great quality, sustainable and ethical groceries to our community. You will need to be able to work flexibly with other staff to cover absences and annual leave.

Main Daily Duties

Ordering stock
Checking invoices
Ensuring good stock management, using TouchOffice software
Tracking products sales, retiring products and introducing new lines as appropriate
Supervising volunteers on duty
Following Opening Up and Closing procedures
Maintaining shop appearance

Essential
Good maths skills
Good IT skills
Good oral communication skills
Retail experience

Desirable
Experience working with vulnerable groups or individuals
Staff management
Experience working in the third sector