Roma Employability Caseworker

Objectives
These objectives will be reviewed at a six-month probation meeting and then in annual
appraisals. At such appraisals, additional or alternate objectives may be mutually agreed.


Engaging new clients(approx. 15%)
Objectives:
- Specific work to identify eligible members of the Roma community who need
employment support and to register them with the project.
- Be willing to work in an outreach capacity (Meet clients not only in the office base but
at other venues e.g. Job Centre)

Employment Support (approx.. 60%)
Objectives:
- Support members of the Roma community who are unemployed to progress towards
work, including by supporting them holistically, considering their needs, supporting
them to engage learning/volunteering, and support employability skills (e.g. writing
C/V, job search, interview techniques) or secure relevant vocational training.
- Support members of the Roma community including those in work or unemployed to
overcome discrimination or other barriers to them progressing to better work and
careers of their choice.
- Support registered clients to enter and sustain work.

Partnership Working & Relationship Development (approx. 10%)
Objectives:
- Work with our partner organisation in reporting, data collection and
- Liaise with other funded organisations to maximise the opportunities for the clients.
- To work with and build positive working relationships with employment agencies and
to help fill relevant vacancies with participants
- Gather information reporting to funders/partners in a timely & accurate manner

Administration and Data Collations (approx. 15%)

- Keep accurate records that are up to date and concise
- Use the Hanlon System to update records and keep up to date at all times
- Have a 'ready to use' library of case studies for sharing with funders and to use in
reporting


Other requirements
Objectives:
- Carry out other duties as reasonably requested.

Personal and Professional Development
Demonstrating a track record of continuous learning and personal/professional development
is a requirement of this role and evidencing that this is being actively progressed must be
presented at every appraisal. The post holder has responsibility to actively participate in
sessions organised by the organisation including training in compliance/regulatory processes
and meetings in which learning and improvement are discussed for the purposes of quality
management. The post holder is responsible for collecting feedback from people they support
both to demonstrate their own strengths and to understand how to improve what they do. This
evidence of both types of feedback about their work is required for every appraisal.

Essential

• Employability experience and/or working with people in community

Experience projects

• Experience of undertaking outreach and developing relationships with

individuals and groups

• Experience of creating new and updating existing CV's, and supporting

people with job search including: Applications written and online

• 
  Desirable
• Experience or knowledge in specific client need areas such as digital

experience skills training/ income maximisation / self-employment / employer
engagement

• Significant employability experience


• Ability to run training with small groups on topics such as CV

development, customer service, interview skills

• (Highly desirable) Understanding of Roma needs, discrimination and

culture

• Knowledge of the benefits system, Desirable Educated to Degree level or equivalent. Careers Guidance or

Qualifications Counselling qualification, OR Extensive experience of
guidance/advisory work in a community setting

Knowledge
• Communicate in a language relevant to Roma community e.g. Slovak,

and skills Romanian, Romanes

• Knowledge of the Roma community and barriers that they face in

employability and benefits.

• Communication skills with the ability to engage and work with clients,

staff, key stakeholders, employers

• Resilient and capable of managing potentially stressful situations

whilst presenting a calm, capable and reassuring presence to clients

• Knowledge of the needs of the target group


• Good negotiating skills


• Knowledge of the community support organisations in the local area


• Knowledge of benefits systems

Experience
• Experience of working with a wide range of agencies, including

developing links and working relationships with a wide range of local
services, employment and community related agencies, such as
careers, health, JCP and Money Advice Services

• Employability support - job coaching, cv development, interview skills


• Experience of IT systems





Attitude and
• Highly flexible in your approach to working hours and location

approach to
• Able to demonstrate a strong commitment to the objectives, values and

work vision of Community Renewal

• Self-confidence, and able to display an optimistic outlook whilst

remaining results orientated, flexible, adaptable, with a 'can do'
attitude

• Self-motivated, punctual, reliable, responsible and able to work under

pressure and to tight deadlines

• Ability to manage time effectively; work to deadlines, and the ability and

willingness to work outside normal hours when necessary

• Demonstrable commitment to the principles of social justice, equality of

opportunity and challenging discrimination

• Committed to personal development

Equality and Diversity

• A demonstrable commitment to equal opportunities and diversity,

including a commitment to co-production.
Commitment to Commitment to organisational goals
the
• An authentic and demonstrable commitment to the Vision, Mission and

Organisation Values of Community Renewal.


• Willingness and ability to take ownership of issues and find workable

solutions
Embracing change

• Open to and supportive of change and new ways of working.
  
  Applicants should apply by sending a C.V which should be no more than 2 pages and a cover

letter/email to recruitment@communityrenewal.org.uk

Please Note Applicants must be able to speak a language relevant to Roma Community
members e.g. Slovak/Romanian.

Introducing Community Renewal Trust and Community
Renewal Rom Romeha

Community Renewal Trust is a values-led, dynamic and innovative organisation at the cuttingedge
of work towards ending persistent poverty in Scotland. With 45 staff in three
neighbourhoods and running two social enterprises there is always lots of impact and
interesting learning.

Community Renewal Trust works among a number of deprived communities to develop,
deliver and share better approaches to proactively find the right people in the right places




where transformative and empowering work can make the most difference. These approaches
always place people and communities in the lead: listening to them, identifying their strengths,
supporting them on their terms, and building their capacity to flourish.

Community Renewal Rom Romeha is the name for all the work of Community Renewal Trust
with the Roma community. Our office for this work is based in Govanhill but we have some
support of Roma outside that area too. Rom Romeha means By Roma For Roma and the
majority of the team are Roma themselves.

Community Renewal Rom Romeha alleviates poverty by engaging and forming trusting
relationships with individuals, whole families and the wider communities then supporting them
by combining advice and case management (e.g. around income, work, health, wellness) with
community development (e.g. forming new community activities/groups). Our team at
Community Renewal Rom Romeha take time to listen to the community and work with them
to deliver services that mirror their needs and wants, this includes benefit/welfare advice,
European Union Settled Status advice (level 1 only), youth activities and groups, wellbeing
groups for women and men, and we have a community forum that plans and facilitates
community events such as International Roma Day with support from the Community Renewal
Rom Romeha team.

A set of core values guides all the work of Community Renewal:

• The most important element of any support relationship is listening to what the person

wants deep down and working alongside them to achieve it

• We stick with people for as long as it takes


• Many people find it hard to articulate what they want at first and so need to be able to

experience an environment of trust and safety in order to uncover buried aspirations
- this cannot be rushed

• People don't resist change - they resist being changed.


• People in deprived communities already know what is required to improve their lives

- what they need is help with how to make it happen.

• Compassionate listening is a basic human need and is central to the way that we

engage with people.

• Every individual and community has assets


• Sustainable transformation in communities is possible but needs a long-term

commitment.

This role is an exciting opportunity to work with our multilingual and multi-skilled team of
caseworkers/advisers, youth workers and community development specialists who work with
the Roma community from our vibrant office within the Govanhill neighbourhood.

The key skills and tasks required in this role are to work with members of the Roma community
to assist them into employment, volunteering, training and/or education; this includes helping
those in low paid, insecure work into better paid secure employment.

Within this role it is important that you can build strong trusting relationships with the client
group, therefore it is a key requirement that you can communicate in a language which is
relevant to the Roma community living within our neighbourhood, for example Slovak,
Romanian, Romanes.

There will be key performance indicators relevant to this post, this will include number(s) of
registered clients, numbers of clients moved into employment/training/further
education/volunteering & better paid employment.

Part of the role will include facilitating group sessions, outreach work and 1:1 work with clients.