Security Supervisor

Security Team Leader

Rate of pay: £18.00 Per Hour

Hours of work: 50 Hours per week (Monday - Friday)

Main Duties:

To proactively demonstrate and work to the Company's values, act as an ambassador for Mitie Security and the client always.

Primary attributes

• Ability to be screened to SC Level - or have a current SC clearance


• Either sole or dual British nationality to comply with the client's IPSA accreditation (compulsory)


• Dual nationality will be considered on a case-by-case basis


• Physically fit - A competency-based assessment is a compulsory requirement for this role and must be completed by all officers


• SIA Security Guard OR Door Supervisor OR Close Protection license holder (CP preferred but not mandatory)


• Remains calm under pressure


• Ability to deal with and control an emergency


• Is a team player and works with colleagues to ensure high levels of protection are always delivered


• Is trustworthy & reliable


• Maintains good time keeping


• Strong interpersonal skills


• A good written and verbal communicator


• Supervisory/leadership skills, ability to influence, motivate and liaise with others


• Is IT literate


• Demonstrate understating of the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act


• Must be disciplined, have a professional attitude, be self-motivated, and committed to the job


• An efficient worker, seeks to use time at work wisely and appropriately - always seeking to protect the client's informational integrity


• High standards of appearance to represent the company and client positively always


• Ability to work within established procedures and to contribute positively to any improvements


• Has the ability to listen and demonstrate creative thinking skills


Preferred attributes

• Holder of a 3-Day HSE first aid certificate (minimum 1 day, applicant must be able to supply a certificate) (preferred)


• Has held a previous supervisory position within a similar high-profile blue-chip client environment. (preferred)


• Previous experience as a Security Officer working in a high-profile blue-chip client environment. (preferred)


• Holder of full UK Driving Licence (preferable)


• Proficient in written and oral communication skills and IT literate/ competent


• Knowledge of and ability to use computer systems


• Microsoft Word - Intermediate


• Microsoft Excel - Intermediate


• Hold a full UK Driving Licence (preferable). A need to visit other client sites is required.


Managerial requirements

• Leading the Site Protection Team in all matters, reporting to senior security management


• Support and implement customer corporate policies


• Manage security and emergency incidents


• Ensure that the correct security systems and procedures are used appropriately


• Engage in effective communication with the client, Mitie Operations Manager, and National Security Coordinator, and other stakeholders as required


• Manage the staff on site to ensure that the operational delivery of the service is maintained to a high standard and to the complete satisfaction of the client


• Take responsibility for the team's personal and professional development, by engaging with the appropriate Mitie stakeholders to arrange team training and personal development planning


• Where required, the TL will conduct and contribute to investigations, writing respective reports for the client and Mitie operational management


• Lead the implementation of customer corporate policies and codes of practice


• Constantly assess the risks to the client and company stakeholders, taking appropriate mitigation measures


• Regularly audit administrative, health and safety and quality procedures


• Provide support to staff who have welfare requirements


• Support the vetting process to ensure that all site protection officers assigned to you comply with BS7858 and SC clearance requirements


• Take detailed notes of all disciplinary actions taken against employees, making sure that such matters are first referred Mitie operational management and HR


Training and development

• In conjunction with the Mitie Management team, monitor the performance of SPOs, conduct annual appraisals in line with company policy, and develop personal development plan for all team members


• Make sure that all security officers are aware of the latest training initiatives and are given the opportunity for both personal and professional development


• Support site training and exercising activities where required


Mitie is a great place to work, so here's what you can expect to receive from us.

• Personal development opportunities - includes apprenticeships


• Cycle to work - various windows throughout the year


• Life Assurance


• Pension


• Salary Finance - includes advice, loans, consolidation of loans and advance


• Share schemes - including Free Shares and SAYE


• Free Virtual GP


• Free flu vaccinations


• Employee Assistance Programme (EAP)


• Discounted Gym membership


• Employee & Partner discounts within High Street Retailers and Supermarkets


• Wellness programmes


Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.


• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.


• To undertake additional training to ensure continuous self-development.


Main Duties

• To be responsible for the day-to-day operation of Security.


• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.


• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.


• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.


• Assist in review of Security Officers performance and development.


• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.


• Provide customer / client liaison as and when required.


• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.


• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.


• Ensuring security records and logs are being kept up to date.


• Ensure the security team are compliant with all relevant legislation on data protection.


What we are looking for

• Previous Security Experience


• SIA License


• SC Clearance desirable


• Good literacy and communication skills and have excellent verbal and written English.


• Be computer and software literate.


• Reliability, self- motivation and ability to use own initiative and work without supervision.


• The ability to solve problems, make decisions and prioritise.


• The ability to transfer self-motivation to staff.


• The ability, tact and diplomacy to deal with people at all levels.


• Self-confidence and an interest in self-development.


• An interest in the continuous improvement of the Company's performance.


• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.
  
  Ability to be screened to SC Level - or have a current SC clearance


• Either sole or dual British nationality to comply with the client's IPSA accreditation (compulsory)


• Dual nationality will be considered on a case-by-case basis


• Physically fit - A competency-based assessment is a compulsory requirement for this role and must be completed by all officers


• SIA Security Guard OR Door Supervisor OR Close Protection license holder (CP preferred but not mandatory)


• Remains calm under pressure


• Ability to deal with and control an emergency


• Is a team player and works with colleagues to ensure high levels of protection are always delivered


• Is trustworthy & reliable


• Maintains good time keeping


• Strong interpersonal skills


• A good written and verbal communicator


• Supervisory/leadership skills, ability to influence, motivate and liaise with others


• Is IT literate


• Demonstrate understating of the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act


• Must be disciplined, have a professional attitude, be self-motivated, and committed to the job


• An efficient worker, seeks to use time at work wisely and appropriately - always seeking to protect the client's informational integrity


• High standards of appearance to represent the company and client positively always


• Ability to work within established procedures and to contribute positively to any improvements


• Has the ability to listen and demonstrate creative thinking skills, Holder of a 3-Day HSE first aid certificate (minimum 1 day, applicant must be able to supply a certificate) (preferred)


• Has held a previous supervisory position within a similar high-profile blue-chip client environment. (preferred)


• Previous experience as a Security Officer working in a high-profile blue-chip client environment. (preferred)


• Holder of full UK Driving Licence (preferable)


• Proficient in written and oral communication skills and IT literate/ competent


• Knowledge of and ability to use computer systems


• Microsoft Word - Intermediate


• Microsoft Excel - Intermediate


• Hold a full UK Driving Licence (preferable). A need to visit other client sites is required., Previous Security Experience


• SIA License


• SC Clearance desirable


• Good literacy and communication skills and have excellent verbal and written English.


• Be computer and software literate.


• Reliability, self- motivation and ability to use own initiative and work without supervision.


• The ability to solve problems, make decisions and prioritise.


• The ability to transfer self-motivation to staff.


• The ability, tact and diplomacy to deal with people at all levels.


• Self-confidence and an interest in self-development.


• An interest in the continuous improvement of the Company's performance.


• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.
  
  Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
  
  Mitie is a great place to work, so here's what you can expect to receive from us.


• Personal development opportunities - includes apprenticeships


• Cycle to work - various windows throughout the year


• Life Assurance


• Pension


• Salary Finance - includes advice, loans, consolidation of loans and advance


• Share schemes - including Free Shares and SAYE


• Free Virtual GP


• Free flu vaccinations


• Employee Assistance Programme (EAP)


• Discounted Gym membership


• Employee & Partner discounts within High Street Retailers and Supermarkets


• Wellness programmes


Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.