Shopping Outlet Manager

Who are we? St Andrew s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed. The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality. What is the role? As the Shopping Outlet Manager, your primary responsibility is to lead and manage the day-to-day operations of our Shopping Outlet in alignment with the organisations goals and values. Your role encompasses strategic planning, staff and volunteer management, customer service, and financial accountability, all aimed at maximising the outlets profitability and supporting our charitable initiatives. The post holder will also provide supervisory cover for the Warehouse Manager as required. What we expect of you? Lead with passion and expertise in retail management Drive sales, foster a customer-centred environment & optimise operational excellence Experience of managing a large retail store from start up to delivering high volume sales targets If you are a strategic leader with proven results, apply now to elevate your career What you can expect from us? We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include: A warm and supportive working environment Competitive Salaries Unsocial Hours Payments (where relevant to role) Generous Annual Leave Entitlement Induction Programme Employee Assistance Programme Counselling Services Occupational Health Contributory Pension Scheme Flexible Working Practices Ongoing Learning & development opportunities NHS Staff Benefits Scheme, None specified

None specified

We provide specialist palliative care to people living with life-limiting illnesses. Central to our ethos and mission is to provide support not only for our patients, but also for their loved ones and carers too. Our goal is to provide physical, psychological, social and spiritual care for our patients in a calm, peaceful and welcoming environment.