Travel Expenses Administrator

Blue Arrow are currently recruiting for a Travel and Expenses Administrator to join our public sector client in the heart of Edinburgh. This is a 6 month contract role, with possible extension where the successful candidate will work as part of a small team providing a range of flexible administrative support to the delivery of a travel booking and enquiries service.

Main duties/responsibilities:

• Checking, validating and approving claims and invoices in accordance with SLA's
• Delivering an efficient and effective office enquiries service which accurately responds to queries in regards to the Members Expenses Scheme, travel and expenses claims, invoices and booking requests from members and their staff.
• Escalate any contentious issues in accordance with SLA's
• Take ownership to enable continual approval of service quality and accuracy
• Carry out and take ownership of all administrative processes from end to end, supporting and delivering office projects, corresponding with members, their staff at all levels, dealing with enquiries and updating office information.
• Collaborate proactively with members and their staff, whilst building relationships with them as well as external stakeholders to ensure delivery of a service that meets members needs

Skills/experience:

• Experience of working in an administration role previously
• Excellent communication skills, with ability to develop and maintain positive working relationships with internal and external stakeholders
• Ability to work under pressure, prioritising work to take account of tight deadlines using excellent organisation and time management skills
• Sound analytical skills
• Ability to approach problems you face in a sensitive way, maintaining confidentiality and ensuring security of data at all times
• Strong IT and digital skills, particularly with MS Office packages
• Previous experience working within a role involving travel expenses would be a distinct advantage

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.