Visitor Services Assistant - (Housekeeping / Cleaning)

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The housekeeper is responsible for a wide variety of duties in connection with the cleanliness and maintenance of the property. These duties involve keeping the House and courtyard toilets presentable for staff and visitors.

There is a degree of flexibility within the hours however we are looking for them to be split over 3 days for example 4hrs Monday, Wednesday & Friday.

Specific duties include:

• To ensure that a high level of cleanliness is maintained throughout the House and courtyard.
• To use cleaning materials appropriately, as instructed and economically; to inform Line Manager when stocks are low.
• Cleaning of all offices, toilets, staff kitchen and storage areas within the house.
• Wearing correct uniform, name badges, or PPE as required
• General cleaning of surfaces (e.g. windowsills, skirting boards, and doors) and the vacuuming/cleaning of floors as appropriate and cleaning of staff & public areas.
• To highlight general maintenance issues and forward to facilities manager/VSM where appropriate.
• Also required to contribute to major deep cleaning tasks during certain periods of the years.
• Empty and clean bins and remove waste to designated area, including the separation of waste, i.e. recycling, and any other duties required to maintain high standards required.
• Report to Line Manager any defects seen which are likely to affect public experience and security.
• The VSA is required to use only approved cleaning materials and in accordance with manufacturers printed instructions and COSHH regulations. Chemicals should never be mixed with other chemicals.
• Will be a frequent user of cleaning materials.
• Will be trained by the conservation team to assist with collections cleaning of various items within the house.

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