Visitor Services Guide
Dynamic Earth
Visitor Services Guide
£21674
Dynamic Earth, Meadowbank, City of Edinburgh
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 309822f4611e4e5b8844e2e05df89643
Full Job Description
These positions are to assist within the exhibition guiding visitors through their journey, presenting factual scientific information whilst engaging with visitors to meet Visit Scotland's 5 star standards. Applicants must also be available to work weekends and weekdays, as shifts are variable dependant on our daily opening/closing times.,
- Welcome and orientate guests throughout the tour,
- Present factual information on earth sciences to groups of visitors which accurately represent and brings to life key messages within the exhibition,
- Handle customer enquiries and complaints in an efficient and friendly manner applying a very proactive customer focused approach,
- Maintain a high standard of punctuality and personal appearance,
- Ensure that all public areas are tidy and presentable at all times.
We are currently recruiting friendly, outgoing and enthusiastic staff to work within our visitor attraction on a zero-hour contract., 1 years' experience in a Customer Service role - The ideal candidates will be enthusiastic, warm and friendly, with excellent verbal communication skills and a genuine interest in working with people.
- A positive attitude is essential plus the ability to keep visitors well informed while adhering to operational procedures.
- An interest in earth sciences would be an advantage but is not essential.
- Previous experience in working and engaging with the public is also advantageous., Customer service: 1 year (required)
Dynamic Earth is a unique and iconic visitor's attraction; it is like nothing else on Earth. It's a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You'll be embarking on the interactive adventure of a lifetime - the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.
Pulled from the full job description - Canteen
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme, Limited complimentary entry to Dynamic Earth for family and friends
- Free staff car-parking
- 25% Discount in the Natural Selection Gift Shop
- Subsidised meals from the Food Chain Café
- Free entry to ASVA member Visitor attractions (subject to conditions)
- Limited Gym Membership at MacDonald Holyrood Hotel
- Staff canteen (complimentary tea, coffee, bread)
- Staff Excellence Award - High street vouchers
- Matched company pension contribution of 5%
- Confidential advice-line through Health Assured
- Dynamic Earth branded workwear supplied, Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
- Day shift
Schedule: