Warranty Manager

Are you looking for a rewarding career in the automotive industry?

At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses.  In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs and maintenance and we are Scotland’s largest independent parts distributor.

Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team.

We are now recruiting for an experienced Warranty Manager to join our Service Department.

You will prepare, qualify and submit customer warranty and repair files efficiently.

Hours of work are Monday-Friday, 8am-5pm and the salary is from £35k DOE.

This position provides an excellent opportunity to become part of a forward-thinking and dedicated company.

In return, we offer:

• 25 days holiday plus 8 bank holidays.
• Group life scheme
• Annual profit share
• Annual salary reviews
• ZGP24 by HealthHero (remote GP& second opinion service for you and your family, 24/7, 365 days a year)
• Industry leading benefits portal
• Free staff car park
• On site cafeteria
• Cycle to work scheme
• Frequent learning and development opportunities
• Aftersales discounts for you, your friends, and your family
• Company values and long-service awards

The main duties of the role are:

• Prepare and maintain customer warranty and repair files, ensuring these are fit for audit purposes by both internal and external auditors.
• Code and cost warranty and repair invoices and submit accordingly.
• Build relationships with all staff members, repairers, and manufacturer reps.
• Update warranty and cash account on a weekly basis, notifying Service Manager and accounts department of reasons for any over or under payments.
• Deal with any rejected claims adhering to any manufacturer’s time restraints.
• Submit prior approvals or goodwill requests to the manufacturer.
• Input & monitor return of warranty parts in line with manufacturers requirements.
• Provide general administrative support to the department.

To be effective in this role, you will have:

• Excellent administration knowledge, gained through experience within an automotive warranty department.
• Previous Ford/Peugeot Manufacturer experience
• Excellent customer service skills
• The ability to work as part of a team whilst using own initiative

Previous technical experience, e.g qualified vehicle technician is desirable.

If you meet our criteria and would like to be part of a friendly and pleasant working environment in the North of Glasgow, a career with the Allied Vehicles Group is the perfect way to fuel that ambition. Please forward your CV stating why you would be suited to the role via the APPLY NOW button.

We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themselves to be disabled and who meets the requirements for the post.

We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.

***NO AGENCIES PLEASE***