Workforce Systems Advisor (Temporary) - REQ02446 - 378566

NLC 5 (£24,628 - £26,082) Pro Rata

We are looking for enthusiastic and motivated individuals who are customer focused and who will take pride in delivering excellent customer service to our stakeholders. Attention to detail is essential to join the Workforce Systems Team within our dynamic Employee Service Centre. 

Reporting to the Workforce Systems Senior Advisor, you will work within the Workforce Systems Team to provide first-line system administration, operational and security support. These duties will include providing support with iTrent enquiries, ensuring system security and appropriate access levels are set and participating in testing of current, new or enhanced software and functionality of our workforce systems. 

The right candidate should be self motivated and be able to plan and prioritise their own workload while maintaining attention to detail and concern for accuracy.  

Educated to Standard Grade or equivalent and with a moderate level of relevant experience of working within a customer focused shared service centre or HR/Payroll environment, you will have a detailed knowledge of HR/Payroll systems and processes. You will have good understanding of modern workforce systems such as iTrent, communication and team working skills and will have a high standard of numeracy and analytical skills.

This is a temporary position until 30/09/2024.

Work Pattern:

Monday to Thursday - 08:45am to 16:45pm

Friday - 08:45am to 16:15pm

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. 

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. 

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. 

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone .

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL 

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***