WorkingRite Operations Manager

To support young people aged 15 - 24 across East Ayrshire through the delivery of our relational based
workplace mentoring employability programme. Delivering within schools and local communities you will
implement, develop, and manage operational and contractual activity in line with our organisational objectives
and financial targets. Your role will include delivering a combination of our school age project (Rite to Work) and
WorkingRite's core work based mentoring model.

Key Responsibilities:

The post holder will be responsible for:


1. Working alongside partner organisations to identify and engage with young people who will benefit from our
WorkingRite programme.

2. Support S4s in local secondary schools to deliver our Rite to Work programme as part of the WorkingRite team

3. Assess young peoples' readiness for the programme and identify and address barriers prior to engaging in the
work based mentoring programme.

4. Deliver a comprehensive induction programme that will include accredited SQA & other training to prepare young
people for entering the workplace both face to face including groupwork and where necessary working remotely
using Digital platforms.

5. Identifying and engaging with local businesses willing to provide mentored and supported work placements.

6. Appropriately matching young people to a suitable business - to meet the needs of both the young person and
the employer.

7. Ensuring all placements meet necessary requirements and safeguards in terms of insurance, liability,
employment law, health and safety as directed by contract rules and WorkingRite.

8. Monitoring the progression of all placements and providing support to produce a positive introduction-to-work
experience for the young people.

9. Responding to and resolving any problems with the placements that may occur.


10. Supporting the young people with any training needs relevant to their progression into full time employment
and/or apprenticeships.

11. Establishing and managing comprehensive records to meet the requirements of the funders and good practice.

12. Completing contractual and accredited body compliance forms to a standard required by WorkingRite.

13. Monitoring and administering the project's budget and ongoing expenditure - particularly in terms of trainee
payments, tools and protective clothing, for each placement., 15. Promoting the project to prospective employers, schools, partner organisations and appropriate agencies and
producing promotional material and reports as required.

16. Ensuring health and safety checks and standards are in place with work placement providers

17. Preparing and presenting monitoring reports to the funding partners at regular intervals and attend periodic
meeting with partners as directed.

18. Maintaining an awareness of current Health and Safety Policy and taking responsibility for your own safety and
the safety of other members of staff who may be affected by your acts or omissions at work.

19. Ensuring the maintenance of confidentiality as required by company policy and the Data Protection Act.

20. Affording equal opportunity and access to all users of the services and those involved in its delivery in
accordance with the Equalities policy.

21. Supporting other projects as the charity requires



General

• Comply with and promote WorkingRite's mission, vision and values at all times



• Understand the latest news, policy and research in the field of youth (un)employment



• Ensure the maintenance of confidentiality as required by company policy and the Data Protection Act



• Participate as appropriate in further professional development



• Travel regularly across Scotland and a willingness to work some evenings or occasionally at weekends

as required


• Undertake any other reasonable duties appropriate to the post as directed by WorkingRite
  
  Essential




• Ability to self-start and successfully manage remote delivery projects



• Ability to take ownership of delivery and partnerships and communicate these effectively to key stakeholders



• Ability to work as part of a team as well as working on your own initiative



• Knowledge and understanding of employers, in particular small-scale contractors and businesses, and the ability

to communicate with them at a professional level


• Experience of partnership working with multiple agencies to promote and deliver a quality service



• Ability to competently manage information and data using Microsoft Excel computer software.



• Knowledge of Health and Safety at work legislation, policies and procedures



• Excellent personal communication skills, including the ability to promote and sell the WorkingRite model; through

networks both existing and created.


• Ability to deliver against targets with minimal supervision



Desirable


• SQA Assessor/Verifier Units



• Experience of delivering training in both formal and non-formal environments.



• Knowledge and experience of the small business sector and or securing placements and opportunities for young

people


• Volunteer activity with young people



• Experience of working with disengaged young people in groups or a 1:1 setting



• Experience in making a difference to the life of a young person



• Mentoring and coaching experience



• Experience/knowledge of employment regulations




• Experience or understanding of Salesforce or other Client Management System




• Full driving licence and use of own car
  
  WorkingRite has been delivering a work-based mentored training programme for hard-to-reach young people

across Scotland for nearly two decades. Our model is built on creating a one-to-one mentoring relationship
between a trainee and an adult working mentor, selected from within the workforce of a local business - any kind
of business. We also work throughout schools in Scotland, offering support to selected young people as they
transition from the school environment.

Our work is with young people from challenging situations, who have not engaged with school. We currently have
a staff of 13 project co-ordinators, each of whom supports between 20 and 30 young people a year into these
mentored work placements and then on to jobs and apprenticeships. That's around 300 a year. At the same time
the complexity of the barriers faced by our young people has also increased meaning our support is hugely in
demand. We expect to grow the number of young people we support year on year going forward.

Our strategy is to work with young people earlier, in more depth and for longer.

Earlier: reaching young people earlier in their lives and providing access to a vocational pathway while
in the S4 year at school (Rite to Work programme)

More depth: more in depth support for the young people that have already left school. More flexible lengths
of participation, multiple placements where necessary, community level partnership work to
explore the needs of the wider family (WorkingRite programme)

Longer: every young person that achieves a destination through a WorkingRite programme will have
the option of being matched with an adult, volunteer mentor to help them navigate the
transition into working life - and beyond (On Your Side Mentoring programme)

Over the last few years WorkingRite has worked hard to diversify our funding mix and have recently secured
significant investment that will see us grow our work across the country. We have also recently appointed a new
CEO who has a vision to see us increase our work in the 5 local authorities we already work in and expand into
new areas of Scotland where the needs of young people are greatest.

All this means it is a very exciting time to be joining WorkingRite.

Employee Benefits:

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and
designed to help you make your most positive contribution. We offer Flexible Working by Default (allowing you to
agree a work pattern with your line manager that works for you from the start of your role), annual leave you can
flex around bank & school holidays, Employee Pension scheme, Life Assurance, and Employee Assistance
Programme. We are also open to discuss job share applications.

Diversity & Inclusion:

WorkingRite welcomes all applicants and are keen to ensure our team reflects the diversity of Scotland and the
communities we support. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic
backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.