Workplace Coach - Grangemouth Delivery Office (FK3 8AA)

Royal Mail

Workplace Coach - Grangemouth Delivery Office (FK3 8AA)

Salary Not Specified

Royal Mail, Grangemouth, Falkirk

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 19 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 535fdac39d0941869c13cd76ad02777a

Full Job Description

The role of the Workplace Coach is to provide individual levels of training and support to new entrants, apprentices, casual or agency staff and existing operational employees.

To continue with our success, we need dedicated colleagues that are passionate about delivering high standards of customer service, enjoy supporting colleagues to improve and learn new skills and are keen to support managers to introduce changes through coaching and development.

As a Workplace Coach you will be responsible for providing support to ensure the approach and required training standards are maintained. Leading by example you will ensure correct procedures are adhered to and appropriate coaching is provided to address shortfalls.

To succeed, you need an in-depth knowledge of your operational unit. You will have good communication and interpersonal skills with a positive attitude to developing and supporting people. You will need the ability to organise and create an environment where coaching can take place and have the flexibility to alter the pace of learning. Good listening and questioning skills are required and the ability to provide learners with constructive feedback to plan their learning.

Hours of work: Hours will be as your current contract

Salary: Coaching allowance of £43.98 per week (pro rata)