Helpdesk Operator - Part Time

Salary 23,200.00 (pro rata)
Location Glasgow

Part Time - Backshift

Here are the benefits my client offers:

* Informal hybrid working
* Free on-site parking
* Subsidised canteen facilities & vending machines
* Legal Shield is a free service for colleagues and their families. Legal Shield gives you access to independent, expert legal views on topics like employment advice, personal injury, legal advice and wills
* Pension scheme - up to 5% matched contribution
* Company-funded Health shield cash plan. Health shield gives you money back on everyday health care costs, including dental, optical, physio, well being, and much more
* Salary sacrifice schemes, including Smart Tech and Cycle to Work
* Great development and career opportunities
* Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Curry's, IKEA, Argos, and more
* Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips
* Access to our colleague reward and recognition tools, with awards ranging from 5 - 250!

Duties and Responsibilities:
* Handling inbound and outbound calls, and logging jobs in a fast-paced environment
* Co-ordinating contractors and Technicians to ensure they attend my client's standards
* Working in partnership with customers to achieve results?
* Completing a variety of administrative tasks such as quotes, uplifts, emails
* End-to-end job management?
* Working as part of a team to drive customer excellence

Here's what we would like from you:
* Driven and passionate with a great attitude to deliver customer excellence?
* Excellent verbal and written communication skills
* Accuracy and attention to detail
* Ability to work as part of a team and effectively manage own workload?
* Administrative experience, including knowledge of Microsoft office packages
* Previous contact centre/call centre/helpdesk experience

Apply ASAP for immediate consideration...

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