Supervise colleagues on duty overnight and delegate specific tasks to assist in the smooth operation of the hotel overnight.

Assist in onboarding and training to team members and monitor their performance.

Ensure all billing instructions are correct and actioned to best assist with unauthorised credit risk mitigation.

Follow all Health and Safety procedures while acting as first point of contact in the event of an emergency.

Run Night Audit and prepare End of Day.

Are you someone who thrives in a high-paced, evolving environment where ambiguity is met with enthusiasm and determination? Do you have an insatiable curiosity, an empathetic nature, and a genuine passion for growing with, and supporting others? At Staycity Group, we're not just an aparthotel group; we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact.

Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group

Make a good first impression: Confidence and great communication are vital in leaving lasting impressions.

Amaze our guests: Attention to detail and outstanding organisational skills to delight our guests.

Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.

Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace.

Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

Previous management experience of at least 2 years of experience working at the Front Desk in a similar property is essential to deliver this role

Excellent communication skills, highly focused, motivated, and professional in appearance and presentation to represent the Staycity Group Brand.

Always strive to provide our guests with the highest standards of customer care.

Experience using Opera and excellent communication and interpersonal skills are required for this role.

Demonstrate how you have the ability to motivate, appraise, support and challenge the team to deliver world-class results on every aspect of the business on a daily basis continuously.

No formal qualifications are essential, but you must be able to demonstrate commitment, leadership and continuous learning.

Build a career with Staycity Group with great opportunities for your personal and professional development

Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK)

Volunteer days: 2 paid volunteer days per year to support causes in your local community

EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)