About Ashurst

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law.

Department/Role overview

As part of the Reward & People Data team, you will provide technical support for the firm's main learning management system and other related systems.

Main responsibilities

Provide technical support to end users and internal teams.

System and records maintenance on firms learning management system (LMS).
Provide system training for all new users.
Assist with configuration and implementing system improvements.
Maintain system functionality by troubleshooting, analysing technical problems and deficiencies.
Provide scheduled and ad-hoc reporting.
Maintain and upload new content onto learning management system.
Maintain governance and quality assurance by reviewing data entry across learning management system.
Manage relationships with external vendors.
Participate in projects.
Reporting production and analysis.
Build trusted relationships across the business.

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience

LMS or systems experience.
Advanced Excel Skills (including pivot tables and vlookups).
Demonstrated aptitude for problem solving and analysis.
Configuration skills.
Excellent analytical and critical thinking skills.
Strong attention to detail.
Ability to manage multiple tasks.
Strong communication skills and ability to communicate with a wide variety of audience

Desired skills and experience

Experience working with LMS systems.
Extensive use of databases, reporting skills and data manipulation.
Experience with Survey Solutions.
Experience of creating data visualisation using reports/PowerBI.

Background checks

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.