Dealing with the recently bereaved must surely rank as the most demanding of all areas of Customer Service skills? In no other area is there such a need for empathy and sensitivity. Liz Soames, who has worked for a number of undertakers, knows this only too well – and admits the job demands only the […]
Not your average Customer Service job Read More »
The phrase “I want to make a difference” has to be one of the most overused in our lexicon. If it’s not coming out of the perfectly-made up mouths of beauty queens, it’s on job application forms or emphasised by eager students battling for university places. But how many of us do actually make that
Would you care to make a difference? Read More »
Anyone who has ever played a game of Monopoly knows how hard it is to keep on top of your property portfolio – juggling houses on Old Kent Road with swanky hotels on Mayfair, collecting rents, dodging Go To Jail cards, and when those repair bills start coming in, it’s a one-way trip for your
Play a vital role in the Game of Life Read More »
In April we learned the UK’s latest oil discovery had taken place in a rather unlikely location. Signs in the South Downs around Gatwick Airport immediately spurred hopes for millions of barrels at the site. And in the past week an independent report commissioned by UK Oil & Gas said there are, indeed, 11 billion
Scotland’s Oil and Gas fields – and the skills they need Read More »
Just like the black gold that’s pumped out of the North Sea, the Oil and Gas industry itself never sits still for long. It’s constantly moving forward, evolving, assimilating new regulations, exploring new oilfields and second-guessing volatile markets. This movement means the engine powering the sector constantly needs retuned and recalibrated to suit the needs
The evolution of an industry Read More »
The challenges to public health in Scotland are enormous. Diabetes, obesity and an ageing population are just some of the uphill battles facing our health professionals. While all health staff play their part in improving the national picture, the nursing workforce – and that includes Midwives, Health Visitors, Occupational Health Workers and School Nurses –
Discover how nurses help build the nation Read More »
Occupational Therapists are the problem solvers of this world. Give one a retro Rubik’s Cube and they’ll reconfigure it in a flash. The Times crossword? No sweat. Their job is to find solutions to the everyday difficulties some of us face, from something as basic as getting dressed to the more complex such as relearning
When Job Satisfaction Is An Occupational Hazard Read More »
If you were to go looking in cyberspace, you might read elsewhere that when it comes to understanding the difference between Marketing and PR, the only thing you can be sure of is confusion. So what should you do if you are considering a graduate career in this twin-titled sector? Maybe you fancy becoming a
So what is the real difference between Marketing and PR? Read More »
PR, public relations: the way companies and individuals communicate with the public and media. So far, so logical. But what happens when the message you must communicate is about nothing: or more precisely, ensuring nothing goes to waste that can be recycled or re-used. It’s time to meet Claire Munro. Claire is the PR Manager
When variety really is the spice of working life Read More »
The law is a broad church. No, not like a convent. That’s a broads’ church. The law is a large body that encompasses many different job descriptions and even more associated sector roles. So, while not everyone who works in the Legal profession is a lawyer, law is most certainly at the heart of what everyone
There’s a new sheriff in town Read More »
