Smile your way into a starring role

Are you outgoing, upbeat, with all the positive energy of a sunbeam? Were you the kid in class who put your hand up first and volunteered for every role in the nativity play, even the donkey?

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Are you still, even if it’s deep down, that same kid with a passion for making people smile?

Then wouldn’t it be a shame to squash all that spirit by trying to squeeze your super-sized personality into a Customer Services job that’s just too small for you?

Fortunately, you don’t have to, because on s1jobs there are hundreds of attractive vacancies for someone just like you.

You only have to check out the job descriptions of some of the current openings for Customer Service representatives to discover employers in this sector don’t hold back about the kind of people they’re looking for.

It’s not shy librarians or would-be monks ready to take a vow of silence.

“We are looking for someone who has a great personality, fantastic listening skills and able to build rapport with our existing clients,” says one.

“We want you to make our clients say ‘Wow!’” says another.

Or how about this for proof a top job needs a top employee?

“Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business environment.”

Brilliant, exceptional and fantastic are all adjectives used to describe ideal candidates – these aren’t the sort of jobs where you have to leave your sense of fun at home.

You’ll also be surrounded by others just like you, so going to work will never give you that Monday morning feeling – one company describes its office environment as “fast paced and fun”.

And don’t let a lack of background in similar roles hold you back. If you’re a quick learner, pay attention to detail and willing to work as part of a team, you have the necessary skills to be a success.

HSBC said it best when looking for new staff for their Customer Service centre in Hamilton.

“It’s all about exceeding our customers’ expectations but banking and contact centre experience are not essential. What we’re really interested in is a genuine passion for going above-and-beyond for our customers – everything else we can teach you!”

Make the world a happier place with Customer Service roles on s1jobs